[Resolved] Ioc Indane — KYC

Ranendu Biswas

Address:

741502

I ranendu biswas consumer no 60175 shyamali gas service bagula nadia wb . My connection has been terminated ( ttv ) from bagula to krishnagar indane sales centre based on my application as my job is transferable job. I go and talk to distributor to receive my ttv. They ask me to submit kyc document freshly such as epic, ration card & aadhaar . I request them voter id is sufficient as identity as well as address proof. My present address proof is agreement paper also with kyc. But the distributor refused to receive. Please make a solution as early as possible . Ttv submission last date 09/05/2016. My contact no . [protected] & e-mail ranendu.[protected]@gmail.Com

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Complaint marked as Resolved

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Verified Support

May 02, 2016

Indian Oil Corporation [IOC] Customer Care's response We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .