[Resolved] IOCL — Indane CNG delivery

Rumali Roy

from Delhi, Delhi

Address:	West Tripura, Tripura, 799006
Website:	www.indane.co.im

I booked for home delivery of the Indane Gas cylinder on Oct. 07. 2015 with distributor M/s R K S GAS AGENCY, Agartala. My Consumer Number: 12860 My request reference number is 900076 (against lodging complaint) Mob No – [protected]. Till date I have not been supplied the cylinder causing me a great loss. I complaind with Indane.co.in about the negligence of the distributor. But theyhave simply forwarded the said complaint to the distributor- which is yet to be addressed. I further requested them to take appropriate steps to redress my grievance but it was also not heard by the authority …. …. Rumali Roy Email ID - [protected]@gmail.com Mobile - [protected]

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Complaint marked as Resolved

Verified Support

Dec 01, 2015

Indian Oil Corporation [IOC] Customer Care's response We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account.

IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us.

Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in

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Comments

mksa

from Mumbai, Maharashtra

I would like to inform you that this is the complaint regarding CNG . CNG pump in sitapur road ( Tari Khana ) Lucknow . There is a problem in CNG . They are taking extra money Rs.10.00 every auto . As we fill up Rs.100.00 Gas . They charge Rs.110.