Iocl (Indane Gas) — Transfer issue of gas connection

I am ajit kumar dash a customer of indane gas.Though i have been being transferred my connection from(iocl) balasore to (hpcl)kesinga, kalahandi on 12/11/2015 having tv no.[protected], the transfer data can not retrieve by entering this tv no. So the agency can not give the connection at kesinga, kalahandi without the data of transfer data. For which i am suffering severely.Kindly help me. Transfer made from trishakti gas agency, nayabazar, balasore, odisha(iocl) & to ambe gas supply, kesinga, kalahandi.Odisha(hpcl)