IOCL — My indane gas connection discontinued without prior information

Address:241124

Sir I would like to inform u that my gas agency has not issued me any gas cylinder since 21st july2015.when i contacted them they told that your connection is disconnected from above level u go and contact higher authorities.then I contacted on a given phone no.but after so many calls the person on phone could not given me satisfactory answer neither my connection has yet been restored.please solve my problem as soon as possible.thanking u. DR SHRIPRAKASH GUPTA consumer ID [protected]
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Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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Comments

We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account.

IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us.

Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
Sir I have posted a complaint regarding disconnection of my connection on 29th of jan.then i got your comment, then i have tried on your tollfree no.that is not updated and not in function.kindly solve my problem.thanks regards.

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