[Resolved] IOCL — Non delivery of refill stating that the area is faraway | |||||
I am a customer of Indian Gas. My distributer is Kedar Gas agencies, Kolar. My customer no. 19371. My refill booking ref no. 492291. The distributer did not deliver my refill stating that my area, where I reside has been transferred to some other agency and hence they did not deliver the refill. If it so why my account has not been transferred to this new agency. if not why the delivery has not been taken place? Please ensure delivery of my refill. Kiran Kumar K Was this information helpful? | |||||
Complaint marked as Resolved
Verified Support Dec 01, 2015 Indian Oil Corporation [IOC] Customer Care's response We have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account. IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply in a structured manner. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us. Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in | |||||
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