IRB Infrastructure — Abusive and misbehavior toll naka staff

Address:

Thane, Maharashtra, 421302

Dear Sir, This is to bring in your notice that on 23-December-15, 10:39 pm, at IRB Kharegaon toll Plaza (Govt. Notification No S.O.15 (E) Dtd. 04-Jan, 2002) at Thane Bhiwandi By pass, I was travelling with my brother were abused by the goons of toll naka when I asked them why they are allowing other vehicle to pass without paying the toll, They forcefully opened the door and started hitting and abusing me, Even though I have paid the Toll (Please find the receipt in attachment), I told them that I will complaint about your bad work and mis-behavior. They told nothing will happen to them. These news come and go. With this incident I am feeling harassed and mentally tortured and seeking your help to punish these toll plaza staff. Do they really have this much of power legally? I am very disappointed with the kind of staff they have employed Several times I have observed these people making indecent behavior. Not only this even though you have given toll they will put a sudden bar in front of your car creating panic and asking to check for receipt. Kindly take action against them. Thanks