Irctc — Account blockage without check

Address:Raigad, Maharashtra, 410210
Website:irctc.co.in/eticketing/loginHome.jsf

Dear sir,

Need your help in getting my login issue resolved in irctc website. Username r_goyal. Below is my email gone to [protected]@irctc.Co.In

Dear team,

This is my personal irctc account and i am using this account since last 8 years. I usually use chrome auto fill setting while booking tickets and filling online forms as it is a standard feature and i dont see any fraudulent activity in using this standard feature which is used world wide. I do not have any alternate mobile number and it dosent make sense to just have a new phone number to create a new irctc account. Do you want me to get dependent on ticket agents and pay hefty charges apart from already high ticket costs?

I use this account for my personal use and you can understand the same if you analyse my destination of booking and my booking pattern. At times when there is an issue with broadband then i have to do multiple logins in a day, which is again very usual.

I sincerely request you to please unblock my account with id r_goyal. If technically you cannot, then remove my phone number from it so that i can create a new account using existing mobile number.

Below are my irctc compliant id.

Looking forward for your support.


[irctc #3532796
[irctc #3546021]

Regards

Rinkesh goyal
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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Hi ritesh...my mom is facing same issue right now. Kindly leave as comment whatever solution they provide you. It would be very helpful. Thanks in advance
Krishna kvs
Dear IRCTC Team,

Your customer service team has standard answer that since I have used Autofill option my account would be permanently disabled. I am questioning your approach here.

With this approach of yours, you are troubling common citizens like us and benefiting Ticket agents.

I could have warned o[censored]sing an Autofill option rather then taking extreme steps of blocking accounts.

Awaiting your revert.

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