[Resolved]  Irctc — Amount Debited From Account yet Ticket Not Reserved

Address:

Kolkata, West Bengal

Dear Sir, I planned my travel from HWH to CTC for two people for the date 05/03/2014 for Dhauli Express. While I finished filling up the necessary information and proceeded to pay, I realised that the Payment was being processed and suddenly I got a message on my phone stating that an amount of Rs.312.48 was debited through my Debit Card Numbered [protected], and suddenly I found that the session had expired. However due to the emergency I tried booking the tickets again, but the same thing happened all over again. When I tried reopening the website and check the last booking history, none of the tickets were booked. I request you to kindly give me the refund of the twice deducted money or else we would be forced to take legal actions. Hoping to get a prompt action from your end. With Regards Goutam Nayak [protected] swatiengg.[protected]@gmail.com IRCTC User ID: gcnayak123