Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Dear concern,

I am unable to renew my irctc ewallet account. I have rs 3000 in my irctc ewallet and now i am unable to use that money.

I am calling irctc customer care several times but unable to reach them as their contact number is always busy. My irctc id is: mapa87
Please act as my 3000 rupees are stuck.

Regards,
Shagun trivedi
[protected]...

I was trying to cancel an e-ticket (Booked from merta rd jn to ernakulam, boarding at ahmedabad) since yesterday evening for pnr no. [protected] because the passengers are not traveling. However, i had difficulty in getting login into my account, maybe due to the recent changes in the website of irctc. Finally, i managed to file a tdr today morning at 9.30am, but the train is bound to reach ahmedabad at 12.30pm. I was surprised to see the...

I was traveling from vapi to jaipur and ordered food online to be delivered to my ac 1st class pnr no..[protected].
The guy called me at about 10.00 at night to confirm the order.
The food delivered was pathetic... It could be better if he didn't deliver the food.. I don't mind for money he took... The puri and paratha were preapred at night and sabji was like water... I don't know why railway has enrolled such food outlets for...

Hello sir,
I wanted to upgrade my railway ticket from sleeper to second or 3rd ac, but since i don't have money in cash, i am unable to do so, as ticket checker rejected the idea o[censored]p-gradation even when i am happy to go for digital cash. I wonder if railway is in the support of digital cash. There should be a way out as people won't be travelling with a lot of cash now....

Sir i was booking a ticket on irctc. While booking my ticket the money got deducted two times but ticket was not booked. It is now over 10 day and i am not satisfied with the effort irctc. Please help me as soon as possible.. I am giving pdf of my transaction. Also my transaction i'd was [protected] and[protected]. Please help sir. My money was debited on 17/06/2018.
By irctc mobile app. I have logged a complaints on irctc....

I booked online railway reservation ticket on irctc website but few reasons i cancelled my ticket but refund is not received. I cancelled my ticket on 13 jun
Customer care told me that about 5-7 days to receive refund but 11 days are gone refund not received.
Pnr - [protected]
And customer care executives are not good they cut the phone very quick they dont give me complete answer...

Ticket id:-633276
I want to inform you that my pnr number: [protected] has been cancelled successfully as per my request. The ticket was wl.. The refund amount of rs. 615 not refunded.. Transaction id: [protected]...
Why u r not refunded my amount after cancellation wl ticket.. What was the reason.. What is ur service? If my amount was not refunded so i complained to consumer court.. Or higher authority.. Why u showing false...

Sir
I have booked a ticket from howrah to new delhi on 12.06.2018 but due to some reasons
I cancelled the ticket having pnr no.[protected] from howrah to delhi on 12.06.2018. my refund status in irctc is showing refunded amount of rs.2710 by refund transaction id.[protected]. but my account is still not credited. let me know where are the funds and when it will be credited....

Dear sir, while i was updating my account there are 2 issues occurring again and again-
1. Linking aadhar card - txn value did not match with txn value used in request otp api. This is the message which is coming again and again. I'm not able to link my aadhar.
2. While updating address - invalid address/nationality this message is coming.
Account id - smishra413...

I booked ticket for new delhi to ferozepur today, for 8th july in 3rd tier ac by punjab mail according to availability. As money is deducted from my account but i didn't receive any kind of confirmation for my ticket. I checked in booking history but it is not showing me anything.
Its a emergency, i requested to resolve this problem and give me a positive confirmation for my train.

Thanks & regards
Mahi...

Pnr no.[protected] doj : 23/06/2018 train no. 12312 3a b-2 / 25
From kalka to howrah
कालका मेल में चाय जरूर पीना चाहिए – जो साधारण भारतीय जनता को बेचा जाता है i रेल रेट है सात रूपया – किस चाय का? मगर यहाँ कालका मेल में कीमत...

IRCTC complaint no. 8595468, 8384384, 8594849.
1. Ticket refund not received in account. Have already submitted bank statement as requested by IRCTC but no response since then.
2. Failed transaction from UPI . Money deducted but no refund recieved.
Customer care never replies.
1st phone no. Out of service 2nd always busy
Customer service says complaint on email, can't be verified on phone....

Hi support team,

I have booked a ticket from hwh
To lko for kumbha express on 22/04/2018
And date of journey was 23/04/2018
For reason train delayed more than 3 hours and
The passenger has not traveled, i filled the tdr
For the same in irctc against my ticket and the
Status was turned to cr registered, but the
Amount was not refunded yet.
I am not sure what else i might...

I am registered user since last 5-6 years and was happy with user friendly services all the period. However, after new revamped system has been installed, we do not get access to other services like booked ticket history etc. Even login system is also not available on front page.
I have booked one ticket from thane to pune on 23rd june. Ticket is confirmed but i haven't received sms. I can't view booked ticket history as well request...

This is very shamefull and painful to say to irctc authority that i was cancel my rail ticket through irctc app on 18/05/18 and till now i have not received any refund in my sbi acctt. No. [protected]. The details are given below.
Cancellation id [protected], pnr no.[protected], refund ref no.[protected] ₹130. And cancellation id [protected], pnr no.[protected], refund ref no.85215228141820940839533 ₹1870 so pls take needful...

I recently booked tickets through upi where my money got deducted but the ticket didn't get book. Irctc saying they didn't receive money and upi saying they successfully transferred they money to razorpay. Kindly refund my money.
My upi id is [protected]@upi
Utr no.[protected]
Dear sbi upi user, your account is debited inr 2051.8 on date[protected]:57:44 pm by upi ref no[protected]
Transaction date: 24 june...

Money for irctcs e-ticket waiting list pnr no. [protected] has not been refunded. Which had w/l 29, w/l 30, w/l 31, w/l 31 and the date of journey was 09 june 2018. We had reservation in sleeper class from jasidih jn to barddhaman jn. The train name was jsme koaa pgs, train no. 53140. The fare was rs 440. After the chart was prepared the ticket was still in waiting list so we didn't boarded the train. And the money is still not refunded....

Dear sir,

In connection with the above it is brought to your kind notice that i have cancelled (On 10/[protected] the following retiring rooms at different
Locations as per below mentioned details by online site of irctc retiring rooms:-

1. Transaction id no. [protected] - ref. No. Agcrr1108902
2. Transaction id no. [protected] - ref. No. Agcrr1108935
3. Transaction id no. [protected] - ref....

Respected sir/madam
I am trying train tickets booking with preference of lower birth on 11-jun-2018, but lower births not available so my booking is failed, but amount cutting from my bank account. Irctc website showing my failed booking
Refund amount also approved, but not credit into my bank account. So please help me
Details of transaction ;- 1. Transaction id: [protected]pnr
2. Transaction id: [protected]pnrbr...

Tdr transactions details

Transaction id: [protected]

Train no./name: 04186/pnbe jhs spl

Pnr no [protected]


Date of journey: 26-apr-2018

Date of boarding: 26-apr-2018

Date of booking: 25-apr-2018


From: kanpur central (Cnb)

To: gwalior (Gwl)

Boarding: kanpur central (Cnb)
br...