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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated Apr 21, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC]
Customer Service Contacts

Indian Railway Catering & Tourism Corporation [IRCTC] Phone Numbers

Toll free
1800 111 139
1035
513
Phone
+91 44 2530 0000
305
199
+91 11 3934 0000
138
152
Mobile
+91 11 2331 1263
301
162
+91 11 2331 1264
100
108
Fax
+91 11 2334 5400

Indian Railway Catering & Tourism Corporation [IRCTC] Website

Indian Railway Catering & Tourism Corporation [IRCTC] Head Office Address

9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
India

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 139

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S
shraddha54
from Mumbai, Maharashtra
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mobile verification service

Address:Thane, Maharashtra, 400605
Website:www.irctc.co.in/eticketing/home

After successful login the page requested to verify my mobile no and emial id. Mail id was successfully confirmed but when i entered mobile no, it asked me for isd code to which i typed '91'... It showd error saying 'invalid isd code. Use number between 1 to 999 except 91'
This shouldnt be the case as isd code for india is '91'.
Because of this issue i am not able to avail irctc service any futher.
Please solve this query...
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Address:490006
Website:[email protected]

Sir
I have reserved in ac 1st class for the journey from durg to ltt. Mumbai on 03.05.2018

However after chart preparation i was allotted a berth in ac 2 t.

The details of the ticket is as follows :
Passenger name : r. Chandramohan
Pnr no [protected]
From durg
To ltt mumbai
Train no 12102
Date of journey 03.05.18
Class ac 1st class

Actual...
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R
ruchitjain
from Chennai, Tamil Nadu
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refund not done from past two months

Address:Chennai, Tamil Nadu, 600021
Website:www.irctc.co.in

Hi,
I had booked tickets from irctc. The ticket was cancelled later on. But the account from which the ticket was booked has been closed before the cancellation. I had emailed several time to [protected]@irctc.co.in but not getting any solution for that. The ticket id is 7798696. Please refund my money. Everytime i reply to the email, i get a new ticket id....
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S
sivadvk
from Delhi, Delhi
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refund not received ticket id : 12813

Address:Sivaganga, Tamil Nadu, 630003
Website:www.irctc.co.in

I have cancelled the tickets (Pnr [protected]) booked under tatkal quota in the train no12591 between malm-ypr due to train delay by more than 12 hrs. I have tried to file tdr through online. But the transaction did not appear on the tdr page. I checked with enquiry cell at bangalore junction and they replied that if train delay then automatically refund will come.

I have not got any refund from irctc.

Kindly...
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A
apurvjoshi1996
from Pune, Maharashtra
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amount deducted but could not book retiring room

Address:Bulandshahr, Uttar Pradesh, 431001
Website:www.rr.irctctourism.com

Sir/madam, i tried to book ac dormitory for four times since yesterday. But everytime the website displayed some error in the end after the transaction and i could not book the dormitory for myself. No one is even bothered to pick up the calls at their customer care call center. Please look into the matter and provide me the refund as soon as possible.

My pnr used for booking is: [protected]
Transaction ids are: [protected],...
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V
Valli Saheb
from Hyderabad, Telangana
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train was more than 3 hours late and they have rejected tdr complaint

Website:irctc.co.in

Hi,

My train was late for more than 3 hours on 31st may from hx to mas. I have filled a tdr mentioned the same reason and now irctc has rejected my tdr stating you have filled the tdr few minutes late. This shouldn't be the reason for train late. I had a flight to catch in chennai

Pnr number: [protected]
Train number: 01063
Date of travel: 31st may
From : cuddapah (Hx)
To: chennai...
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S
sumit cc
from Ratlam, Madhya Pradesh
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water vending machine

Address:Ratlam, Madhya Pradesh, 457001
Website:irctc.co.in

Water vending machine stall keeper gives water 5/- per liter & 10/- 2 ltr. They keep 2rs.in their pocket for 2 ltrs from every customer. I faced this at ratlam jn. Rtm plateform no.5-6 vadodara brc side. I faced many times but he argued me & said that water is 10rs. Per 2 liters. They make fool irctc customers. Action must be done on cuurruptor stall keepers.
I really disappointed by the itctc services....
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M
mahadev11004
from Bengaluru, Karnataka
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my user id and password as possible as soon

Dear sir /madam
Sub-to get my irctc id and password as possible as soon.
I am today in benglore tomorrow i must travel. So for tatkal booking i want my user id and password. Please sir help me to sending id and password. Sir really if i get it i will book my ticket. Thanks for reading
Your faithful
Whonale mahadev baburao
[protected]@gmail.com
[protected]...
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S
ShilpaShetty18
from Mumbai, Maharashtra
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refund not recd for ticket not confirmed

Address:Thane, Maharashtra, 421306

Pls update me on my refund payment status.
Below are the details of claim
PNR no [protected]
Journey Date 5th May 2018
Journey from thane to mangaluru JN
Transaction [protected]
Ticket charges - 2140
Let me know how to raise my grievance other then writing it in this forum, hope my complaint is addressed at the earliest
Kindly credit my payment to account on priority....
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S
sagisankar40
from Amla, Madhya Pradesh
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refund of booking amount for retiring room

Address:Thiruvananthapuram, Kerala, 695006
Website:irctc

I, sagi sankar processed a booking of room no 10 deluxe at trivandrum railway station retiring room on 01.06.18 at about 3.54 pm for the date on 21.06.18. Payment was taken from my canara bank account vide transaction id no.[protected] dtd 01.06.18 at 3.54 against my pnr - [protected], and amount was deducted from my account. But during the process due to power failure i cant take the print out from my computer and after rectifying the power...
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R
r_rath59
from Bhubaneshwar, Odisha
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non generation of e-ticket

Address:Khordha, Odisha, 751021

I booked a railway eticket on 2/6/18 at 14.43 from bbsr to talcher road by bolangiri express in cc for the journey date 5/6/18. The payment was made by debit card for the purchase worth of rs 200/- on pos irctc 1117198 at www.irctc.co.in txn#[protected]. But no information on ticket received in my mobile. I searched booking history. No result found. So refund the amount to my bank account.
Rajendra kumar rath
[protected] (M)...
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A
Akshayalingam
from Kolkata, West Bengal
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request for reactivation of my personal registration

Address:Kolkata, West Bengal, 700001

My personal registration is now deactivated for the reasons not known to me. Please activate and i furnish below few details :
1. User id: gamurthy
2. Pw : gsf703
3. My registered email id : [protected]@xproindia.com
4. My registered mobile no. + 91 [protected]
5. My aadhaar no.[protected]
6. My pan : adtpm1639f

Should you require any further details, please advise...
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R
Rider786
from Ahmedabad, Gujarat
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my money not refund yet

Address:Bhopal, Madhya Pradesh, 462010

Money not refund in my account yet. Please give me my money.. As soon as possible. I had already an mail but not doing anything. There are 13 days to failed transaction.
One transaction showing the status is refunded but money not come in my account.
I booked two tickets but transaction failed both times. Please refund my both ticket's money as soon as possible. You can see my transaction statement or details by pdf.
br...
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B
boby215
from Bhind, Madhya Pradesh
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tdr status showing cr registered but refund amount not received

Hi support team,
I have booked a ticket from anvt
To lko for anvt bju spl on 11th march,
2018 and date of journey was 11th march, 2018.
For reason train delayed more than 3 hours and
The passenger has not traveled, i filled the tdr
For the same in irctc against my ticket and the
Status was turned to cr registered, but the
Amount was not refunded yet.
I am not sure what else...
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V
vivek1010
from Pune, Maharashtra
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tdr refund not received

Transaction id : [protected]
Pnr no. : [protected]
Train no. / name : 12130 / azad hind exp
Date of journey : 12-may-2018
Client id/email - m. [protected]@gmail.com

I have booked the irctc tickets for 3 passengers & all of the tickets booking status was in waiting list at the time of booking. When the final chart got prepared only 1 ticket got confirmed & remaining 2 tickets got automatically cancelled...
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A
AnishaDannica
from Coimbatore, Tamil Nadu
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in laws disagreeing to provide deletion certificate

Address:635126

I and my husband are settled in hosur. My in-laws are refusing to remove my husband's name from family card. They r in nagercoil. We need to include our child's name in ration card. But my in laws are demanding a sum of 3 lakhs as dowry to remove my husband's name from their family card n to provide deletion certificate. Is their a possibility to get a ration card for our family?...
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S
Suresh198001
from Noida, Uttar Pradesh
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refund not received yet but it shows refunded

Website:IRCTC.CO.IN

I recieved the below email from irctc.. But not recived the amount yet.
Please expedite

Dear customer,
We wish to inform you that, with reference to refund against pnr number [protected] /irctc transaction id [protected], an amount of rs. 280.0 has been processed as per below details:
Date of cancellation of e-ticket/date of failure of e-ticket booking:08-may-2018
Refund processing date:10-may-2018br...
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P
Pranoy Gopal
from Jalgaon, Maharashtra
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refunds

Address:Bhopal, Madhya Pradesh, 673592
Website:IRCTC

Tatkal booking is a nightmare with irctc. Always error after deducting cash. An amount of about 11500 is pending in refunds to me. When will arctic give me the amount. I'm not getting cash from tree here.

1. An amount of 3175 deducted against irctc txn id [protected] on 28 may 2018 will be refunded as your ticket could not be booked/service not rendered.

2. An amount of 3175 deducted against irctc txn id...
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S
sanjeev4969
from Mumbai, Maharashtra
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got status message "pending from bank end"

Address:Pune, Maharashtra, 412105

Hi, today morning i booked 3rd ac ticket. Even my internet was working fine, and after successful payment, i was looking for my ticket in booked ticket history, but i did not find there anything. So i searched it in "my transaction" tab. I found this status message like this. "pending from bank end".

What should i do now? Please help.

Regards:
Sanjeev singh
[protected]...
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R
Rdx Singh
from Morinda, Punjab
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bank refund transaction id:zp56d50be4f9679

Address:Ludhiana, Punjab, 141010

I have booked one ticket on irctc app. Through your company online 20 may 2018. I have completed all formalities but ticket has not been booked despite having deduction of rs. 1750 from my sbi saving account. The remark show that no response from bank end. Irctc transaction id[protected] zeekpay transaction id iszp56d50be4f9679 plz. Look into the matter as i am paralysis patient. Thank you......
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