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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated Apr 21, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC]
Customer Service Contacts

Indian Railway Catering & Tourism Corporation [IRCTC] Phone Numbers

Toll free
1800 111 139
1035
513
Phone
+91 44 2530 0000
305
199
+91 11 3934 0000
138
152
Mobile
+91 11 2331 1263
301
162
+91 11 2331 1264
100
108
Fax
+91 11 2334 5400

Indian Railway Catering & Tourism Corporation [IRCTC] Website

Indian Railway Catering & Tourism Corporation [IRCTC] Head Office Address

9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
India

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 154

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A
ankitt1506
from Ahmedabad, Gujarat
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uber india lost - mobile phone 8947816090 & 8130259119, 7409429983

Address:New Delhi, Delhi, 110039
Website:[email protected]

Uber india — lost - mobile phone [protected] & [protected]


Yesterday arround 12.30 pm i booked uber. The driver name is ajay and his vehicle last no. Hr 3653 left behind my samsung j5 prime smartphone lost in uber car in front of katevda, katewara, marigold school jattkhore road delhi, 110039 to amma gtb nagar c block new delhi. I got to know it about 15-20 mins later. When we called the on my phone he didn't pick...
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S
Sakvak89
from Nagpur, Maharashtra
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tdr status shows registered but refund amount not received.

Hello i was booked a ticket date of 24/3/18 from gkp to jhansi in 11123 barauni - gwalior mail but train was late more then 3 hours. So passengers were not traveled. After that i filled tdr. Status is showing cr registered but amount not refunded till yet. It has taking so much time to refund the money, so please resolve this quickly.
Transaction id - [protected]
Pnr - [protected]...
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K
Kritagya Seth
from Narwana, Haryana
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pantry food quality

The quality of food available in the amritsar new-delhi shatabdi train has been substantially reduced. And in my recent journey that is today i was even more disappointed with the 3rd class quality of the teabags and milkpowder sachets that was provided. It was some brand never i have heard of and the milk powder didn’t dissolve in the water n the tea tasted like #. Its such a shame that the indian railways have resorted to such...
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N
naveen9287
from New Delhi, Delhi
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regarding tdr refund repudiated

Address:843125

I have booked ticket from patna to new delhi on dated 02 march 2018 for dated 3 march 2018. But the train was delayed by more than three hours, so i have filled tdr on dated 3 march 2018.

And the refund request was repudiated giving a reason that someone was traveled on the day on my ticket.

I think this is totally fake reason bacause i have traveled by bus from muzaffarpur to delhi by travel point bus service.br...
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A
Amit1005rubi
from Patiala, Punjab
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about not refunding the ticket cancellation amount back

Address:Munger, Bihar, 811214
Website:IRCTC

Sir,
Thi is all the information about the ticket which is below:
Pnr no:- [protected]
Transaction no:-[protected]
Transaction date:-23/03/2018
Date of journey:-07/04/2018
Train no:-12204 (Shc garib rath)
Journey source:-amballa cantt destination:-muzzafpur (Mfp)
Pessengermobile no:- [protected]
While i got the ticket through internet irctc app but i got one waiting and due...
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Date of cancellation: 22nd march 2018
Date of refund: 23rd march 2018
Refund amount : 1225
Refund reference no: [protected]

Payment option used: zaakpay pg

I didn’t receive the amount so far to my account. Please arrange refund immediately.

I was patiently waiting but no information so far. Tried sending a mail to customer care but no response......
+1 photos
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A
anssinghal1
from Chennai, Tamil Nadu
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refund for riot affected train

Pnr: [protected]
Train: 12049 gatimaan express
Journey date: 02-apr-2018

The train was affected by the riots following the dalit bandh... The train was partially cancelled and was running more than 4 hours late from agra cantt... No information through sms was provided. I filed for tdr under "train late more than three hours and passenger not travelled.", however the same was denied as it was filed on the...
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J
Jon26
from Indore, Madhya Pradesh
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booking cancelled but my money not refunded

Address:600115
Website:Irctc

Dear sir, this is to inform you that i have booked 1 tickets online for my family member for the journey on 06/04/2018 from chennai tambaram to nagercoil through debit card and cancelled the tickets on 03/04/2018. The amount so assured to refund me is not credited into my bank account till date. Please do needful to refund the amount as early as possible...
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Address:Jamnagar, Gujarat, 361305
Website:[email protected]

Dear sir

I have booked 1 tickets from irctc app from meerut to lucknow from nauchandi exp same returns which is cancelled on before 40 days i. E. 20 mar 2018 so ticket itself cancelled by irctc and amount refunded to zaakpay pg which is 1070 rs. Refund date shown irctc is 22 mar 2018. Cancellation id refund id - [[protected]] pnr no. -[protected] [] transaction id [protected]

Bijender kumar
[protected]...
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V
Vaibhavk875
from Gurgaon, Haryana
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irctc cancellation refund....

Address:New Delhi, Delhi, 110059

I booked ticket via irctc. When i cancelled my ticket it is showing refund amount transfered in zaakpack pg bank, but i booked my ticket through sbi net banking, so please give me information about this, and now how payment can be settelled through zaakpack.
I am submitting ticket detail below please provide information on this.
Thankyou
Transaction id:[protected]
Refund id:[protected]...
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P
pawantiwari1709
from Bengaluru, Karnataka
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non compliance/misconduct

Address:Allahabad, Uttar Pradesh, 211003
Website:irctc

Sir, today i.e 6/4/2018 I am travelling by Delhi Howrah Rajdhani Exp (Train No.12306, Coach No. B-4, Birth No.41-44) and as per yours services I was demanding for continental dishes but the catering staff of this train is denying the same and he told us that only Veg & Non Veg is available, not only this his behavior is also very bad. Pl. intervene and take appropriate action immediately. My Mobile No. is [protected]....
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D
Debimshr
from Chandigarh, Chandigarh
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please refund my money .

Tucket ref no/ticket id-: #8562962
On 20 th march it ried to book ticket on train no-:22824 through payzap qr codescanning, unfortunately time out/ session out occourred. But money dedcucted from my credit card, then again i tried to book new tickts and i sucessfully done.
So for refunding query i contacted payzaap but they confirmed that they have sent money to irctc and provide the proof details, so please refund my money...
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B
Bharat1212
from Rajkot, Gujarat
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ticket cancel refund

Address:Kutch, Gujarat, 370001

Dear sir /mem
Irctc ticket cancal irctc refand don but my ac refand not don
Ticket cancal dt 23. Mar.2018
Irctc refand dt26. Mar 2018 ticket refand id [protected]
Pnr no.[protected] transaction id: [protected] ticket cancal transaction id [protected]
Amount rs.4200/- pls credi my sbi ac refand
Gpj file upload alredy mo.[protected]
Thanks...
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Y
Yogiraj Biplab
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refund not done yet

Address:Mumbai City, Maharashtra
Website:irctc.co.in

Hello! I booked a ticket on irctc on 30/03/2018 but cancelled it on 31/03/2018 for a reason.
I book them by debit card. After cancelling the train, rs.120 charged for per ticket cancellation.
It is today 06/04/2018 but the amount is not yet credited. I mailed them to [protected]@irctc.co.in but they did not respond.
There is no phone number i can call them directly. Now what to do? It is very disgusting. They are wasting time...
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J
Jyotsna Tiwari Sharma
from Lucknow, Uttar Pradesh
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unhygienic coach and extremely dirty washrooms on board

Address:Gonda, Uttar Pradesh, 713358
Website:IRCTC

Traveling on koaa agc 13167 in 2 ac. It's the worst experience in last few years. The coach was dirty, floors partly cleaned only once during about 16 hours of travel. Bedding not up to the mark. Pillow damaged and unhygienic. Window panes broken and not clean.
Hawkers, tea vendors and catering staff from food plaza trespassing all too frequently until late night, from kolkata varanasi. The doors at the 2 ends of the compartment were...
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T
tmrao2000
from Hyderabad, Telangana
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refund on account of late arrival of connecting train.

Address:Visakhapatnam, Andhra Pradesh, 530048
Website:google

We are ten passengers with reservation on 02/04/2018 in train no. 15159 from varanasi city to raipur jn and onward journey reserved in 17481 for journey on 03/04/2018 upto bobbili for two passengers and upto visakhapatnam for eight passengers all in 3ac. Scheduled time of arrival of 15159 is 0610. But train arrived late by more than eight hours and 17481 already departed. At raipur jn, station manager expressed inability to allow hop to next...
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N
nirmalkesarwani
from Pune, Maharashtra
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wrong clearance of file tdr for e-ticket

Address:Allahabad, Uttar Pradesh, 211003
Website:www.irctc.co.in

This is in regard to a ticked has been reserved in train no. 14115 from ald to lucknow having pnr no. [protected] on my name nirmal kesarwani through my internet railway id.
The train was scheduled to departure from allahabad junction at 23:45 hrs on 4th mar 18 but due to some issue the train was departed from allahabad junction at 02:55 hrs on 5th mar 14 due to which i did not travelled through train and filed tdr for the refund of...
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Transaction id: [protected]
coimbatore exp(11013)
gr to sbc
booking date: 02 apr 2018

while trying to pay for booking this ticket, the money (rs 425) has been deducted from my acocount and even it showed successful payment by payu money, but the ticket didn't get booked and i lost my money for no reason at all. I humbly request you to take required actions on the corncered matter as soon as possible...
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R
raj75_patil
from Solapur, Maharashtra
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railway ticket amount not refunded

Address:413003
Website:Zkpy Bank

Pnr no : [protected]/trn id-[protected]
Refund id : [protected]
Refund date : 02.04.2018
Refund to : zkpy bank

I have cancelled my railway ticket on 29.03.2018 and refund by railway on 02.04.2018 but this amount is not yet credited to my account hence please verifyy and credit the same to my debit card account no which i have used while booking the ticket with bank of india.

Please...
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K
kv0612
from Murbad, Maharashtra
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refund not received yet

Address:Ernakulam, Kerala, 682004

Dear sir
I cancelled the ticket of pnr no. [protected] journey date 14 apr 18, class 3ac from ltt to ernakulam jn for 03 passengers on 06 mar 18, payments of rs 8205.00 was made through credit card but amount still not refunded. Kindly help me.

On more refund not received, pnr i forgot but rest information is as below :-
Date of journey - 24 mar 18
From ers to pnvl
Class 3ac
Train no. 12217br...
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