Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I've booked the tickets on 28th june, 2019 for howrah to njp for 4 persons and money debited from my account but not get ticket. Then i called irctc customer care. They said me to wait for 7 days. Yesterday, 5th july, 2019, i again called customer care. They said the tickets are not booked and i should go to my bank. When i update my passbook i see the amount rs. 3275/- debited from my account on 28.6.19 but the amount is not refunded in...

I made 2 tatkal bookings in wait list through irctc website… and none of them got confirmed. Now, more than 2 months had been passed and still refund hasn't been processed. I've raised the concern to irctc several times through emails and customer care team but every time they make the false promise that it'll process in another 2-3 days.

Ticket details furnished below:
Pnr:[protected], train:12254 / anga express, doj:24-04-19,...

I cancelled two tickets on 16 june. The refund is still pending, even irctc employees have stopped replying to the mail.
Please help
I have tried everything, called on helpline
Mailed a dozen times to [protected]@irctc.co.in
Even submitted my passbook copy to them.

The pnr number are:

Pnr: [protected]
Pnr: [protected]

Irctc doesn't want to help, they are just redirecting...

Dear sir/madam,

I was booking my ticket from jhansi to csmt in train no./name: 22222 / csmt rajdhani from ladies quota, my amount is not debited from my account and now it is showing pending from bank side. Please find the attached screenshot of transaction history, kindly resolve this

Reservation id: [protected]
Date of boarding: 14 jul 2019
Ticket charge: 2210.49
Bank name: hdfc bankbr...

I had booked my flight ticket from Chennai to Kolkata in the month of April. However my money was deducted against failed transaction. I have called the help desk many times and also sent email quoting transaction id and I have sent all the documents they asked for. But till date I have not received my refund and they are not helping and responding now. Please help....

I book ticket on 3rd june with 3830.49/- through irctc app but ticket get cancelled and money shown as refunded to my bank on 6th june. But money still not credited. I approached the bank with the refund reference number 17203019155922756126998 against order id [protected] which irctc given to me and after 15days i received a mail from bank they don't get any refund from irctc. I attached the mail to irctc what i received from bank but...

I had booked flight through Creditcard however due to Jet flight issue flight got canceled..! so i requested for refund on 1st feb 2019 today is 2nd 2019July still i didnt got any refund.! I am getting charge for creditcard late fee which is not received from IRCTC..!
I emailed them many times however getting same reply * Kindly wait for needfull*

shame on Govt services..!

Transaction id [protected]br...

Monday 24jun 2019 cancelled
Transaction id: [protected] pnr: [protected]
Train no./name: 12604 / chennai exptransaction date: 25 jun 2019
Hyderabad decan (Hyb) mgr chennai ctl (Mas) refund status: refunded
Cancellation/refund id: [protected]bank name: rupay card (Powered by kotak bank)
Booking amount: 1531.47refund amount: 1350.0
Refund date: 26 jun 2019,

Till date i. E, 03/07/2019...

1.
Transaction id: [protected]
Pnr:
Train no./name: 12342 / agnibina expres
Transaction date: 28 jun 2019
Durgapur (Dgr) howrah jn (Hwh)
Refund status: sent_to_bank
Cancellation/refund id: [protected]
Bank name: credit cards/ debit cards / upi (Powered by irctc)
Booking amount: 1020.0
Refund amount: 1020.0

2.
Transaction id: [protected]br...

On 6th june i was tried to book tatkal ticket from bangalore to mangalore. Two times i tried. Both transaction is in failed status. And i got message from irctc that your ticket is not booked you will get refund within 3 days. Its around one month now my amount is yet to refund. Amout debited is rs.385.49 two times. My transaction done through dena bank debit card. Kindly look in to the matter and refund debited amount...

Dear sir,

I booked a ticked on 14th june and it is not successful (Failed).
Train no: /name: 12863
Transaction date: 14-june-2019
Tr id: [protected]
Cancellation / refund id: [protected]
Refund amount: 3271.47/-

Still date we are not received the amount (Or) no reply from '[protected]@irctc.co.in'; '[protected]@irctc.co.in' (Or) '[protected]@irctc.co.in'.

Please...

Today, i have booked online ticket through irctc portal from new delhi to dhanbad station in duronto express, journey date - 08/07/2019 (Booking date - 01/07/2019). I have paid the required amount through hdfc net banking. Amount have been also deducted. The same have been confirmed by bank in sms and email by bank. However, tickets are not released.

After checking into irctc account, i found this transaction details in "last...

My PNR : [protected], Trn:12203, from: SPJ to NDLS
On 27-06-19 at SPJ the train was already 4 hrs late. While we reach at Moradabad on[protected], we get information from TTE that train route changed and it will not go to NDLS. So we get down. We consulted with Moradabad Station Master, but there was No arrangement to reach our destinations.
We have to forced to arrange own convenience to reach our destination. In an unknown city...

Dear sir / madam

I am saumyaranjan sarangi bearing ac no [protected] initiated a transaction with reference no (Transaction id - [protected] - irctc.co.in) on[protected]. But transaction was declined from bank end and my money has been deducted from my account of 489 rs (Irctc status - pending from bank end) and ticket was not booked. It has been already 23days but i didn't get any positive response. After regular follow...

My rac ticket against pnr number: [protected] has been canceled successfully as per my request on[protected]. Even i got regarding ticket cancellation from [protected]@irctc.co.in.
Still, the refunded amount of rs. 1235 does not come back in my account.

Transaction detail:
Account name: shipra sonam
Irctc user id - ship820
Transaction bank account number: [protected]...

I had booked a train ticket but it was running 12 hrs late. So, i filed a tdr 3hrs 8mins before the supposed departure time and i'am attaching the file of tdr complaint here as a proof of this. I did not travel in the train and booked another train. The status is now showing repudiated and the reason being given is that "passenger had travelled". I did not board the train and booked an alternate bus whose ticket i'am attaching here. I don't...

My ticket was booked under tatkal for doj 05-04-19 and i received a message of cancellation of the train by irctc. According to norms if a trian is cancelled 100% refund goes back to the accounts for all the online bookings. I did not receive any refund in weeks. After contacting irctc, they said that i did not cancel the ticket, so there will be no refund where as the cancellation of train was done by the railways and online ticket need...

Case1 :
When i am trying to book the tatkal ticket, getting the error message : "this site is currently unreachable. Please try after some time". This error is frequent and we can't proceed any more till all the seats are filled, so we end up without booking. I am seeing this from last few days, probable a week. Where as previously this was not the case. There were no such errors and site was very smooth and faster in bookings. Please...

My booking transaction id : [protected]
I tried to book my ticket on 14 may 2019 from train no. 12420 (Gomti express) but it failed and my money of rs. 565.49 got deducted and haven't refunded to me yet.
I talked to customer care of irctc and they told me to wait for 1 week but the time passed and my money didn't refunded then they told me to talk to my bank customer care.
Therefore i talked to my bank (Allahabad...

I have booked tatkal train ticket from haldwani to umbala cant on line mode from irctc side on dated 03/06/2019 amount paid through sbi net banking. Due to waiting list ticket has been cancelled. I have contact irctc customer care he told me amound has been refunded from irctc. I contact home bank branch but refund amount not credit my bank account.
Please solve this matter as soon as possible.

Thanks

Lok...