Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I have registered for an online account with irctc to book tickets in your railways.
As I am from Sri Lanka I was asked and paid INR100.00 ++ for verification also. After 3 days of trying I still couldn't get my mobile verification OTP.
I wrote them every day. The first day someone actually replied but was no help at all.
On second and 3rd days now no reply is forthcoming also.
Every time I change my mobile I...

CHAR DHAM YATRA ARRANGED BY IRCTC FROM 02/03-06-19 TO 16-06-19 FROM PUNE.
INFORMATION RECEIVED - I m 78 yrs old n was looking for such your n got from net. Other private organisations r also arranging such tours.
PRICE RANGE - IRCTC- 39, 790/- for 2 tier. Private- 27, 000/-. IRCTC charges r 35 percent higher than private parties, keeping d facilities same as IRCTC. Like- 2 tier a/c coach, a/c busses, a/c busses, a/c hotel accommodation,...

I had ticket booking using IRCTC app and payment mode with HDFC QR code scan on date 6 june 2019. my ticket booking rejected with response as payment status - pending from bank. but money already deducted from bank account.

Transaction Id: [protected]
Transaction amount: 260.49

already bank has confirmed transaction completion. please refund my money or provide my booking PNR...

Transaction id-[protected]
Pnr-[protected]
Train-Ahmedabad exp(11050)
Status-refunded
Refund amt-2030
Redund id-[protected]
Transaction date-01/06/2019
Two tickets were booked in the name of kaushal bhagat and dinesh bhagat from kalyan to surat.
The amount has not been credited in my account. Its been 18 days now. Please credit the refund amount in my account....

I am Rahul Yadav
I am traveling to Lucknow to Haridwar and I am order food in barely junction in irctc.My food are very poor and I am through the all food in destbeen and my 500 rs are losses. So please refund my money.
My jurny date 11.06.2019
My train no 14265
My seat no S2/51
My food order no 13296669
Please resolve my refunded money problems.
Thanking you...

I have enter wrong email id during registering now I want to input correct email id but it is flashing verification message of verifying the mobile and email id . mobile number is verified but now I can not verify the email as the input emaid id was wrong now I need to know how can I correct the email id to verify the email and how to make the necessary correction.
Sumit hari dwivedi...

I can booked train tickets on[protected]. Due to some resons i can cancelled my tickets on[protected]. The cancellation process has been approved and refund status also approved. But the refund amount did not credited in my bank account.

Train no= 12616
Train name= GT-EXPRESS
From Station= New-Delhi
To Station= MGR-Chennai Central
Booking Date=[protected]
Cancellation date=[protected]
PNR...

We (three ladies) decided to do the above tour from 3/6/19 - 16/6/19. The itinerary promised AC-train, AC-accommodation, AC-tour buses for which we paid Rs 37650 PER PERSON. The tour was pre-poned by 3 hours on 1/6/19 but the train arrived 3 hours late at the boarding point. By day 2 of the tour, the toilets were not usable since it was unclean and there was no water. The tour manager did not know any information about the tour. The hotels...

Dear Sir,
On 4th May, I booked 4 tickets from Namrup to Guwahati of 26.05.2019 and 4 return tickets of the same dated 29.05.2019.
I cancelled all the tickets on 23.05.2019 but I have not received any refund amount for the tickets till now.
I inquired about the issue multiple times with the customer care executives with all the relevant documents however no accountability have been shown from their end.

Kindly...

Hello,
Today I booked a ticket from Hyderabad to Kalyan and paid via Google pay. Amount Rs 1545 was debited from my account but ticket wasnt booked. The transaction status shows 'Pending from Bank end'.
I have attached the relevant screenshots.
Here are the details
UPI transaction ID :[protected]
IRCTC transaction ID : [protected]
Transaction date : 17/06/2019
Please help....

Had booked train tkt through Irctc app on 17 JUNE 2019 in tatkal quota made payment through Mobiqwik payment gateway through Zaakpay but due to seat unavailability tkt did not booked but payment deducted through SBI debit card still today payment not refunded in my bank account . In irctc app it show amount refunded to bank account . Below are details shown in irctc app
S
Refund Amount-Rs 3100
Bank reference id-
Refund...

Hi I Tried to book a ticket from IRCTC app on 16th June via the IRCTC App.

I used Citibank credit card to make payment of Rs.4907.94. Money was debited from Card but the status of the transaction is mentioned as "Pending from Bank End" and the ticket is also not Booked.

Please arrange for a refund of the amount.

Reservation ID : [protected].

I have also attached the screenshot....

I have booked room at Chandigarh station on 13/06/19 for 24 hours as source destination.my payment is done, but I don't have got any confirmation email or message to the subject.I have booked double bed room vide my pnr number, authentication is done but I don't have got any booking letter in my pnr number
Please refresh the page or refund the amount in a/c
Id mail:. [protected]@gmail.com

Regards...

I have still not received the refund amount which were confirmed by the irctc also via mail
Below are the detalis
Date of cancellation of E-Ticket/Date of failure of E-Ticket booking: 03-Jun-2019
Refund processing date: 06-Jun-2019
Refund amount: 6270.0
Refund reference no: [protected]
Payment Option used : Credit & Debit cards / UPI (Powered by IRCTC iPay)(MOBILE_PG)
Booking reference...

I had filed TDR on 11th May. The passengers didnt travel as the train was delayed for many many hours much more than 3 hours.
It has been more than a month still no refund. Can you please let me know why so delay in getting the refund.

PNR Number : [protected]
Also as i can check the status is same from 18th May, the status is 'SENT FOR OFFICERS APPROVAL'

Need your immediate attention on the same....

Hi Team,

I had booked the ticket of Jet Airways from Indore to Bangalore via IRCTC APP but the flight was been cancelled. Below are the details for the same.

Passenger Name -- Ketan Suley
Date Of Journey[protected]
Depart Time -- 14:25
Arrive Time -- 15:45
Flight Name -- 9W 680
Route --IDR To PNQ
Class --Economy
Confirmation Code -- VCDMZH

I am...

I was travelling from new Delhi to Manduadih and was provided dirty bedding. It happens almost every time. Every time I have to get my bedding changed and still many times the ones I get are not clean. The train employees say that the packets are closed and it's not in their hands to check if the bedding is clean or not. They say that complaining about it to the authority is the only solution. I am complaining about this with the hope that...

I have booked 3 tickets in irctc but all the tickets status remained in waiting list till the bording.I have also recieved a message from irctc that your amount will be refunded within 3-4days but I have not yet received.
pnr no.[protected]
train no.18645(EAST COAST EXP)
date of journey 27-05-19
boarding from HOWRAH to BRAHMAPUR
class of travel:3AC
no. of passengers:3
transaction id:[protected]br...

On 20-may i have cancelled one ticket. Details are below
pnr no: [protected]
coach and seat no: a1-35
passenger name: manoj kumar das
booking date: 7-feb-2019
cancellation date: 20-may-2019
train: rajahmundry to hatia in 13352 dhanbad express
transaction id: [protected]

i have cancelled my ticket on 20-may.Still no refund credited to my account....

R/sir we two passenger Jagphool m50 Ramavtarm55 boarded in tno.12414 pnr no [protected] S3/36, 37 boarded fm jammu tawi to REWARI. Before coming the JALLANDHAR rly station in running train IRCTC chap yelled khana we bought two khana rs 260/- rice chapati, dal, paneer.we asked bill but not given after washing hands when we start eating paneer it was khatta sour foul smelling roti useless, got vommitting after some time and you think what can...