Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Hi,
I've booked a jet airways ticket from irctc flights website on 14mar19. However it has been cancelled from the airlines side on 22mar19. Executives from irctc have contacted me through mail saying that amount will be refunded in full. I've checked in jet airways website to confirm that the ticket was indeed cancelled and it was cancelled. Hence i've given my ticket details to irctc executives. Received an acknowledgement mail...

Due to fake & unproper designed website of irctc, i faced very bad experience in irctc train of anand to mumbai bdts lok sakti
I had booked onlinetiket using irctc.co.in website of anand to mumbai bdts lok sakti on 14/3/19 in ticket they mentioned seats numbr 9, 10, 11 so i thought my ticket is booked and also transaction money of 840 also cut and payment receipt also generated so i also thought my ticket is conformed not in waiting...

Hi team,

I had booked two ticket with pnr no. [protected] and [protected] for 18th feb 2019 night tain. But i had cancelled tha same before 1 day that is on 17th of feb around 1 pm. And i got the message that ticket cancelled and refund will be in account and i got the email for the same also, that amount is refunded in account but there is no credit till date.

So on 28 feb 2019 i wrote to irctc for the same...

I had 2 bag with 2 computer cartons while travelling from new delhi to yesvanthpur on 04/04/2019. The platform no.6 t. T. E caught me and fined for carrying computer worth rs 1360. They told charges are taken as commercial product for computers. Is carrying computer comes under commercial uses?? The deputy station manager at platform 6 also forced me to pay fine of 1360. His contact detail is [protected]. They have given me receipt for the...

My irctc account cancel because due to the mobile number another candidateand the message complete your number plese help me. And cancel my irctc accound and my account cancel please help me. Andcreat new acciunt verify account and proceesing help me and do not verify mobile no and do not accept email id and due no accept booking ticketand not processing to ticket...

I travelled from gwalior to bhopal in shatabdi.. The food provided is stale and not at all consumable... Chapattis had an offensive smell with poor curd... Not at all worthy... There is no option to opt out of food services in shatabdi as the price is already included in your tickets... If irctc can't improve there quality then plz provide an option to opt out of it......

Sir i have created my irctc account successfully. Buy after this step two step verification is asking for getting into account. Two otps are need to be from site to open account. But i got otp to the mail. Not to themobile. Please solve this problem. And more thing i want to know the indian railways completely please provide such valuable information about iam asking thank u....

I have loged using my user id.
I clicked my transction.
I clicked booked ticket history.
I got page display of all my booked tickets.
I choose the ticket i clicked.
Description of the ticket with options like pnr status, cancell ticket, get sms displayed.
I choose cancel ticket.
Please wait message came and after few seconds the screen become blanck.
I am unable to cancel thhe ticket.br...

Hi,

I made a transaction today to book a ticket in irctc using razorpay upi.

I can see the money being deducted from my credit card but i don't see any tickets booked in the irctc front.

When i see the status, i can see the payment has been processed from my side. I got an email confirmation that payment has been made to razorpay upi id ([protected]@hdfcbank)

I would require assistance...

I have booked ticket from irctc app for my relative which pnr is [protected]. But on journey date train was late more than 3 hr. So i filed tdr and my relative travelled through bus. I personally received her at anand vihar bus terminal at 10 pm.
But i got mail from irctc that tdr is rejected with reason that passenger has travelled.
The mail i got from irctc as follows

"dear customer,

The tdr...

. Hello sir this pnr refund not received in my account. E wish to inform you that your ticket against pnr number: [protected] has been cancelled successfully as per your request. The refund amount of rs. 4120 will be refunded back to your respective account shortly. My transaction number is -[protected]. Please send my money in my account. My account number[protected]. Icici bank...

Irctc refund mail
Inbox
X

[protected]@irctc.co.in
6:41 pm (29 minutes ago)
To me

Dear customer,
We wish to inform you that, with reference to refund against pnr number [protected] /irctc transaction id [protected], an amount of rs. 805.0 has been processed as per below details:
Date of cancellation of e-ticket/date of failure of e-ticket booking:31-mar-2019
Refund...

Hi,

I had made two transactions through irctc on 6th march 2019 which failed. The transaction numbers which failed are : [protected] and [protected].

I have received the refund for one of these transactions but not for the other one. I have also sent my bank statement to irctc. Please look into the matter and revert back at the earliest....

Sir/mam
I had booked the train ticket for Tirupati to Coimbatore and booking date is[protected] . ticket not booked but money was deducted Rs.701.96 and I had done it 2 times 1st time it shown error page and 2nd time it gone to otp page so I don’t know which transaction id the money was deducted . so I kindly request you look which transaction id the money was deducted and refund the deducted money to the bank immediately as soon...

I was travelling yesterday with my two kids alone in gt express from khammam to chennai in second tier a3 coach. I had worst experience it started after i boarded train and put my kids to sleep. Then it started itching for me below elbow and switched on light and saw bed bug. I threw it and checked my daughters and to my shock there are more than 10 bed bugs to the pillow and some on the bed roll. I immediately took my daughters and threw...

I would like to make an complain against irctc for terminating my journey half way and also not availing refund for the same. I had booked my tickets for bandra to jamnagar for 3-tier ac on 23rd march 2019 through online mode of irctc website. The details of same are as follows:

Transaction id: [protected]
Pnr no. : [protected]
Train no. / name: 19217/sau janata exp

However the train was terminated...

Steps to reproduce the issue.
1) log in to irctc website and select the to and fro station along with the date and click on find trains
2) select the train and click on check availability and fare and then click on book now.
3) enter the passenger details and proceed, the next page which shows review booking details is not working properly. The continue booking button, back button and replan booking button is not working....

I did a booking with pnr [protected], a sleeper class ticket from pernem (Pern) to panvel (Pnvl) via train number 22114 for 21 march 2019. I could check the berth and coach details the moment the chart was prepared from the source station on 20 march 2019.
I woke up on the date of journey to find an sms stating the train in around 1:30 hours late. Over the next few hours, the sms' kept updating me and the delay increased to around 2...

Respected sir
Its pathetic situation for employees of waterpoint they dont get salary in correct time they are not paid for 5 to 6 month at stretch. Kindly tell how they will run the family how they will give rent etc why irctc is not addressing this problem please find solution for this problem
Employees beleave and join this company if they dont giv salary in time its irctc responsibilty to find solution for these employees...

Hi Team,

This is regarding of my failed ticket transaction on irctc using razorpay
Booking Transaction id: [protected]
Amount: 1320
Transaction Date:[protected]

Ticket could not be booked but i have not received the refund yet.

Attaching a screenshot for your reference.

Disappointed,
Customer....