Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Train number: 12161
PNR number: [protected]
I want to file tdr as the option for filing tdr was not showing and I didn't travel. I would like to get refund....

Since no adequate information is provided in IRCTC, I mistakenly changed my mobile from Indian to Singapore (am a foreign citizen RESIDING PERMANENTLY in India, have OCI). ( As an Indian resident, I should have remained with my Indian mobile number and not changed to Foreign mobile number)

IRCTC site does not clearly tell you who should do what for registering?
1) Indian passport holders who are NRI
2) Foreign...

Refund id-[protected]
I Have been booked a ticket from irctc app then after sometime i had cancelled the ticket but refund amount not credited

Totally waste food. Very dirty washroom in train. No facilities....

I tried to login to my account on phone app. I used the correct password, but it asks me to verify mobile no. and email id. Mobile no. Got verified but OTP never arrived on email. I tried this multiple times on phone and pc. Nothing is working. Please resolve this issue soon....

MY REFUND NOT SENT TO BANK ACCOUNT HERE ARE DETAILS
"Transaction ID[protected]
Transaction Date29 Mar 2024
Journey Date18 May 2024
Boarding Statio
nNEW DELHI (NDLS)
QuotaGENERAL
Ticket TypeE-Ticket
Booking Amount₹ 2528.6
Refund Details
Refund ID[protected]
Refund Status
SENT_TO_BANK
Bank NamePay using BHIM (Powered by PAYTM ) also accepts...

When I add amount in irctc wallet amount is dedicated from my account but not credited in my irctc wallet...

Dear Sir/Madam,

I booked two confirmed train (Train no- 12554) tickets for journey date 4th April 2024. PNR for both tickers are as [protected] & [protected]. I received a message one day before of my journey date that train 12554 has been diverted and will not touch my destination (SV). Even 4 hours before of my scheduled journey time. i received the same message that train has been diverted and will not touch my destination....

I have booked ticket from H NIZAMUDDIN (NZM) to AGRA CANTT (AGC) for 17th February, 2024 for 2 passengers. But train was running late for more than 3 Hours. I couldn't cancelled the ticket, as chart was prepared already. So I have applied for TDR and travelled by road instead. Now TDR status is updated as TDR repudiate and reason is "NO EDR HAS BEEN FED AGAINST THE PARTICULAR PNR AS PARTY HAS TRAVELLED" which is not true.

Please...

I have booked ticket of 30th March 2024 from Nagpur to Pune on 7th January 2024 the ticket was not booked but the amount of Rs. 2546/- was deducted from my account but, I haven't received the refund amount yet the bank reference Id is [protected] in which amount has been credited from my account, Kindly resolve my query....

Dear Sir/Madam,

My name is Proloy Kumar Dutta, and I am writing to request the reactivation of my IRCTC account, which has been disabled. I use this account for booking tickets for myself, my family, and sometimes for friends as well. I have only one email address and mobile number associated with this account.

I recently contacted “[protected]@irctc.co.in” regarding the activation of my account, and I was advised...

My train against PNR [protected] was cancelled and as per IRCTC they have issued refund on 5th feb'24 and same got credited to my bank on 7th feb'24. However this amount has never been received by my name, I shared my bank account statement and written confirmation by my bank that they have not received the mentioned amount against the URN number provided to me.
But after providing all those details, IRCTC kept harassing me by asking...

Dear Sir,

I had filed a TDR against PNR No. [protected] due to reason that the train (22868) was delayed beyond 8 hours and the passengers (AK Jain & Rashmi Jain, both Senior citizen) did not travel.

A confirmation E-mail was sent by IRCTC on 16.01.2024 at 5.18 Hours. Relevant part of the E-mail received is reproduced below -

QUOTE -
We wish to inform that your request for refund against...

I would like to inform you that, TDR Refund approved but TDR Refund amount not received in my account kindly look into this matter.

PNR NO: [protected] 17/01/24 Approved 600 Pay Order No.01358881
PNR NO: [protected] 08/10/23 Approved 1275 Pay Order No.01358885
PNR NO: [protected] 09/02/2024 Approved 540 Pay Order No.01358885
PNR NO: [protected] 09/01/2024 1110 Approved Pay Order No. 01358872
PNR NO:...

I booked in EV and am traveling in train at the moment. The complaint is :

1. EV is supposed to be at the end of the train, so that we get a all round view. But today in Train Number 11008 it has been placed first bogie after engine.

2. We had problem loading it and had to run from one end to another to board the train in time as we saw on reaching the end that bogie is not there.

3. Since it is...

I am writing to express my dissatisfaction and frustration regarding a recent train journey with EDR REPUDIATE, which was scheduled for 22/02/2024 on the 02139 from CSMT to Busawal.

Unfortunately, the train was delayed for more than three hours, causing significant inconvenience and disruption to my travel plans. This extended delay not only inconvenienced me personally but also reflects poorly on the reliability and punctuality...

Hello, my name is Pradeep Kumar,
I tried to book a ticket from irctc on[protected] from irctc app but due to some problem, the ticket booking failed, and money was deducted. As per irctc refund status, it shows that "Refund not credited to your account due to account closed/card expired, etc. Kindly communicate with your bank" Then I called my bank they said my account is active and nothing wrong with your account I also had a talk...

I have booked ticket for 6 members on yesterday where the payment was made thru gpay app, amount will be debited from my account and the ticket was not yet booked kindly refund the amount as soon as possible...

I raised a complaint with IRCTC after booking a Tatkal Ticket with DISHA and selecting the "Book only if confirmed" option. I never received the two options mentioned in the closed case
"yes or no" before completing payment and receiving a waitlisted ticket therefore the 60 rupees fee is a fraudulent charge and there is a problem with the DISHA AI chatbook booking system.

IRCTC told me when I spoke with a live agent...

I am currently traveling in Gorakkdham express 12556 from New Delhi to Gorakhpur my pnr is [protected] my berth no. Is 63 in B5 coach and the charging socket is not working....