[Resolved] Irctc — cancellation of tickets without our knowledge
L
LAKSHMIPERUNAMBI
from Ariyalur, Tamil Nadu
Hello Sir/Madam,
My user id is "aennambi" I've booked a ticket for the date of journey on[protected] and another ticket on[protected] as detailed below.
[protected]-5232343 TPJ-MS ROCKFORT EXPRESS
[protected]-5368932 TPJ-MS ROCKFORT EXPRESS
Both the tickets were cancelled without our knowledge and we came to know from the SMS only. We are aware that we haven't disclosed our password or user-id to anyone. This leads to a great mental agony. We wish to know the source of cancellation i.e., IP address from where the action took place and if any.
Please do the needful.
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Aug 14, 2020
Complaint marked as Resolved
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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