In kalka Shatabdi Express train 1201, on 04.10.2014:
1. Water bottle of 500ml served instead of 1000 ml.
2. Why the Menu card does not specify the size?
3. Isn't it done purposely to help the contractor?
3. Tea was no served with the Break fast, even on demand, though the tea is mentioned in the menu.
Coach No. C11
PNR[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
2 Comments
Share
Related Indian Railway Catering & Tourism Corporation [IRCTC] reviews
Train No. 12562, Swatantra Senani Express. Date of journey 10.03.2015 from NDLS to Varanasi. PNR [protected]. Berth A1/21. Mobile [protected], email: dycmm.mnp.[protected]@gmail.com.
Standard Dinner (Casserole) was Charged Rs.120/- and Veg Breakfast was charged Rs.50/-. When bill was asked instead of composite bill for dinner and break fast separetly, two bills showing break up rates of individual items were given. I am a working in Railways and frequent traveller. For the same break fast i pay Rs.30/- and Rs.83/- for same dinner. This is a case of overcharging. Further no display rates of item was available and on query i was told that same is under repair.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Standard Dinner (Casserole) was Charged Rs.120/- and Veg Breakfast was charged Rs.50/-. When bill was asked instead of composite bill for dinner and break fast separetly, two bills showing break up rates of individual items were given. I am a working in Railways and frequent traveller. For the same break fast i pay Rs.30/- and Rs.83/- for same dinner. This is a case of overcharging. Further no display rates of item was available and on query i was told that same is under repair.