[Resolved]  Irctc — Cheating by Railway in the name of Premier Train

Address:

Gandhinagar, Gujarat

I WISH TO DRAW THE ATTENTION OF MISNISTER FOR RAILWAYS, GOI AND OTHER SENIOPR EXECUTIVES TOWARDS THE FLEECING DONE BY INDIAN RAILWAY IN THE NAME OF SO CALLED PREMIER TRAIN. ON ACCOUNT OF SAD DEMISE OF MY MOTHER-IN LAW, ALONG WITH MY FAMILY HAD TO RUSH TO MY NATIVE PLACE IN BIHAR (MOTIHARI). I SEND MY WIFE BY AIR AS THERE WAS NO TICKET AVAILABLE ON 12/10/2014 AND TRIED TO GET TICKETS FOR ME AND MY DAUGHTER. MY DAUGHTER SHIVANI SEARCHED RAILWAY WEBSITE ON 14/10/2014 AND SAW AVAILABILITY OF TICKETS IN SOME PREMIUR TRAINS FROM AHMEDABAD TO DELHI (SR) AND FROM NEW DELHI TO PUZAFFARPUR. BOTH TRAIN SHOWED ONE FULL TICKET IN THE RANGE OF RS. 2500/-. (TOTAL BEING 5223.72). I ALLOWED HER TO GET THE TICKETS BOOKED THROUGH MY DEBIT CARD OF SBI. FROM AHMEDABAD TO DELHI THE PRICE OF THE TICKETS ARE REASONABLE BUT AS SOON AS SHE CLICKED FOR FROM NEW DELHI TO MUZAFFARPUR THE AMOUNT WHICH WAS DEBITED FROM MY ACCOUNT WAS SIMPLY EXHORBITANT 14232.72 . IT MEANS ALMOCT RS. 9000/- HAS BEEN ROBBED BY THE IRCTC BOOKING ON LINE. NOW I APPEAL TO HON. MINISTER OF RAILWAY TO DIRECT THE RAILWAY TO REFUND THIS EXTRA AMOUNT AS I HAVE TO TRAVEL FORCIBLY DUE TO NON REFUND OF AMOUNT. I AM A MIDDLE CLASS PERSON AND CAN NOT AFFORD SUCH LOOTING OF MY HARD EARNED MONEY. MY TICKET/PNR NUMBERS ARE 1.[protected] POS 2002 & 2. [protected] POS 2002. IF NO ACTION IS TAKEN BY RAIL AUTHORITIES I MAY BE FORCED TO SUE THE INDIAN RAILWAY THROUGH CONSUMER GRIEVANCE FORMS. I ALSO WARN MY FELLOW INDIANS NOT TO FALL INTO THE TRAP OF THIS BANDIT ORAGNISATION.