Irctc — complain about gaurd and station master

Address:

Sonbhadra, Uttar Pradesh

Sir, I am travelling from TRIVENI EXPRESS, (train no. 84369) in which i got seat near window whose window panes and glass is broken. I requested railway staff in train( TC) make some arrangement as it is very much cold weather but he said i will not do anything. And on asking about complain copy he said i can't register my complain. On this when i put my problem in front of on way station master of CHOPAN(CPU) on duty at 10:00 pm, he said that he will not do anything and even refused to register my complain. And then he refused to tell his name also. As i don't find any way to complain, i am sending this mail to u. I request you sir to take some action against them, as i am suffering alot though i have reservation. Thanking you. Yours Vinod kumar sinha(V K SINHA) Mob no. [protected] pnr no. [protected] Train no . 84369 Date of journey: 23 jan 2015 And my ticket is enclosed.