Irctc — complaint regarding 139

Address:

Bhopal, Madhya Pradesh

What kind of service this 139 is providing ?? Is it making fool of the passengers??. Today on 29 march, 2015 such a disappointed service had been provided by the 139 that has taken my trust from this number. I had missed my train because of 139 service. Train no. 19414Which is scheduled at 8:05 at bhopal junction, according to 139 service it was 1 hr 30min late that too i checked it at 7:30 . Then suddenly when i checked the status of my train again at 8:30 then it was stated that THE TRAIN HAD DEPARTED. It was very annoying . I am very angry by this careless service . If 139 cannot provide good service then it must be shutdown. Also, i checked status on http://m.runningstatus.in/status/19414/[protected] This site was also showing the same status. This is totally an unrealistic situation for a passenger who wants to reach the destination on time. Also, my seat was reserved in tatkal so their is no provision of getting back my money. I have incurred loss of 645 INR. It puts an extra burden on me as i am a student. This really amounts to unreliability of railway services. The matter needs to be looked upon and a stringent measure needs to be taken to curb this issues and ask for compensation.