[Resolved]  Irctc — deactivation o[censored]ser id and password- cancellation of e-ticket impossible.

Address:

Alappuzha, Kerala

I have booked 3 online tickets .one from Alappuzha to New Delhi-PNR No.[protected]-transaction id [protected] and two nos.from New Delhi to Alappuzha- PNR No[protected]- transaction id [protected] under my user id KAYI. My user id and password is seen deactivated by irctc on 07.5.14. I have to cancel the above tickets.As my login password and user id is deactivated, I cannot cancel the tickets. Kindly take necessary action to re-activate my login id and password so as to enable me to cancel the e-tickets and get refund from irctc.