Irctc — Degragation of coach passenger not travelled. Full refund demanded.

Address:New Delhi, Delhi
Website:Irctc

Sir i had to travel to mumbai from patna in train no. 12142, pnr no. [protected] and both the tickets were booked in 3rd ac but reaching at patna station we recheked it with the station master and were informed that it has been degraded to sleeper class and we did not board at this ticket and made other tatkal ticket in same train in 2nd ac. We want our full money to be refunded. We have also filed tdr for the same with ref no. [protected] ten mins before the shlcheduled departure. Kindly go though his matter. We'd be highly oblidged.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Oct 13, 2016
Updated by Mehul Lal
No action has been taken on my issue till date... neither any explanations from either indian railways nor consumer court... is this forum also a joke and playing with feelings of consumers.. shame
Oct 03, 2017
Updated by Mehul Lal
Does anyone really cares??
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