Irctc — Extra fine amount collected

Address:Kanchipuram, Tamil Nadu

Sir, I have booked Train Ticket in talkal by online on 21.1.15 for travel from Tirunelveli to Kanchipuram in 16352/NCJ Mumbai Express PNR No.[protected] for my father-in-law and Mother-in-law. Both are senior sitizen. I have entered his voter ID in the talkal form thro' online and his mobile number. The above passengers were having voter ID in original at the time travelling. But the squad of Railways in Tirunelveli not accepted and collected the fine amount of Rs. 1430/- from them in Excess Fare Ticket bill No.A L 0479645. Apart from Talkal ticket amount of Rs. 890/- the fine amount of Rs. 1430/- were collected. Whether this is correct. Having original ID proof by the passenger, due to online computer booking in the server why the fine amount was collected. Please clarify, if eligible the fine amount may be refund to me at earliest. You reply expected soon. V.CHENTHILKUMAR, SH7 PALLAVAN NAGAR, KANCHIPURAM.
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