Irctc — IRCTC - tdr full amount not refunded as train was late more than 3 hrs

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Sri Ganganagar, Rajasthan

sir. i have filed tdr request as my train 13008/U A TOOFAN EXP was late for more than 3 hrs on Date Of Boarding: 30-Dec-2014. and 3 passengers ticket was filed as tdr and total amount was 1950 but 970 rs is refunded, my whole amount is not refunded. kindly see and take some action. Please check below ticket deatils: Transaction ID: [protected] PNR No: [protected] Train No./Name: 13008/U A TOOFAN EXP Date of Journey: 30-Dec-2014 Date Of Boarding: 30-Dec-2014 Class: THIRD AC (3A) From: SHRI GANGANAGAR (SGNR) To: AGRA CANTT (AGC) Quota: GENERAL (GN) Ticket Type: E-Ticket Ticket Amount: 1950.0 Passengers Details Name Age Gender Status Coach ID Berth No/ WL No RAKESH CHARAYA 60 Male CNF B1 11 SAROJ CHARAYA 59 Female CNF B1 13 SHIV KUMAR 58 Male CNF B1 14 Reason For TDR: Train Late More Than Three Hours and Passenger Not Travelled. TDR Filing Date: 30-Dec-2014 22:59:08 HRS TDR Status: CR Registered Cancellation ID: [protected] TDR Zone: EASTERN RAILWAY (ER) Refund Details Refund Status: REFUNDED Refund Date: 07-Jan-2015 Refund Amount:970 My Contact Detail: email:minakshi.[protected]@yahoo.com Mob:[protected]