[Resolved]  Irctc — Irresponsible & MisBehave

Address:

Bangalore, Karnataka

Dear sir, one Person Mr.KIRAN KUMAR who sits in Bangalore Railway station with Big Board MAY I HELP YOU is unfit to the this type of job who doesn’t know basic courtesy that how to speak to customer /passenger and shows irresponsibility also he got mike for BIG MOUTH .He never start talk with SIR I have booked the ticket through online and For return ticket i haven’t got PNR no But payment has been deducted, so I went this person for enquiry and he rejected due to online booking not given the customer care no . we don’t know the his logic what is the difference if we book through online which is very easier /Faithfull . Since i have lost the money so i went another person and he send back to person who sits next to him and he also rejected and he avoided to give the callcentre no but Mr.Kirankumar interfered this discussion misbehaved with me . PUBLICS ABOUT TO BEAT HIM FOR IMPROPER RESPONSE AND MISBEHAVE, IF YOU CONSIDER THE CCTV RECORDS OF 10TH SEP .14 NIGHT 10 PM TO 11.30 PM YOU WILL COME TO KNOW . Due to urgency to the train we stopped to take further action, He still wanted to extend the discussion to create nonsense was acting like mad and thinking EGO /ARROGANT because of CENTRAL GOVERNAMENT EMPLOYEE who should be very professional . Since we don’t want waste our precious time by logging complaint in police station roaming for court to teach him how to behave with people, so i am logging complaint here .Please take an action & make sure good service for PUBLIC .