Irctc — Lower Berth for Senior Citizen

Address:

Indore, Madhya Pradesh

Dear Sir I have booked 3 tickets at IRCTC for Train No./Name: 21125 / INDORE BHIND EXP from Indore to Bhind, whereby I have opted for Lower berth since two passenger are above 60 and 90 and will be able to manage only at Lower berth. But inspite of having 125 (approx) seats available during booking, birth criteria is ignored and all 3 berth's UPPER. And also the series are not continuous. What is a point of choosing the berth. Also, at least passenger's travelling +60 should be given lower berths by default considering their health issues. If possible please adjust my seat.