Irctc — Money not refunded on failed transaction

Address:

Hooghly, West Bengal

Hi, my irctc userd id is amitchat23. Tried to book a ticket on irctc portal on 3rd july from how rah to jaipur on 12307 jodhpur express. While booking the amount of rs. 2577. 42 has been debited from the account but ticket not booked. Now irctc is throwing the ball to bank court and saying it is bank problem and bank is denying it. How to get the solution of it ??

Transaction no: - [protected] on 03 / 07 / 2015. Transaction description: - pgdr / irctc /[protected]:10:51 / swt.