[Resolved] Irctc — MY 2AC CNF TICKET CONVERTED TO PQWL7 | |||
I BOOKED 2AC TICKET FROM AJMER TO PUNE FOR TRAVEL ON 7 DEC 2014. THIS TICKET I BOOKED AT PQWL5 AND FEW DAYS AGO IT WAS CONFIRMED BY IRCTC ON WEBSITE AS WELL AS VIA SMS. MY PNR IS AS BELOW S.No. Transaction ID PNR Number Train No From To Date of Journey Reservation Status Date of Booking 1 [protected] [protected] 16209 AII PUNE 07-Dec-2014 Booked 01-Nov-2014 I TRIED CALLING CUSTOMER CARE NUMBERS BUT NO ONE PICKS UP. I SENT 2 EMAILS ON [protected]@irctc.co.in- BUT NO RESPONSE TILL DATE. I HAVE SCREENSHOT OF CNF TICKET AS WELL AS SMS FROM IRCTC THAT TICKET IS CONFIRMED BUT NOW FROM TODAY WHEN I TRY TO PRINT TICKET IT SHOWS PQWL7. I HAVE SENT THOSE IN THE EMAIL TO IRCTC. WHEN I BOOKED TICKET IT WAS PQWL5 AND MOVED TO PQWL1 AND AROUND 3-4DAYS AGO I GOT SMS THAT TICKET IS CONFIRMED AND BASED ON THAT I CANCELLED ALL OTHER OPTIONS FOR MY TRAVEL. NOW CNF TICKET SHOWS PQWL AND I DONT KNOW WHAT TO DO. THIS IS PURE CHEATING.. Was this information helpful? | |||
Complaint marked as Resolved
Got the seat..., ... Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint. | |||
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9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
I shudder to think if system would have done wait listing and would have triggered same status to all nodes then I would not have got a confirmed seat for sure. Thankfully the failsafe on irctc server worked this time.
Can u plz sort such anamolies in ur systems??