Indian Railway Catering & Tourism Corporation [IRCTC]

[Resolved] Irctc — No Refund for TDR after 2 months

arpitgarg

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

1. For PNR: [protected], I filed TDR on 28th Aug on irctc website. I haven't received any refund even after one month. Status showing as CR Repudiate 2. For PNR: [protected], I filed TDR 2 months back. I got less refund 580/- out of 1370/- Train was more than 3 hrs later (12 hrs infact).. I was to get full refund. I called irctc helpline. The executive agreed and asked me to email to [protected]@irctc.co.in. I mailed them but mail bounced off their server. I emailed [protected]@irctc.co.in and railway minister too. Have mailed lots of times. Complain number IRCTC #45322

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Aug 14, 2020

Complaint marked as Resolved

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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Comments

arpitgarg

from Mumbai, Maharashtra

I fwd the complain email too the below mail ids too. No response
to: [protected]@irctc.co.in,
[protected]@irctc.co.in,
[protected]@irctc.co.in
cc: [protected]@railnet.gov.in,
[protected]@rb.railnet.gov.in,
[protected]@rb.railnet.gov.in,
[protected]@rb.railnet.gov.in,
[protected]@cr.railnet.gov.in,
[protected]@rb.railnet.gov.i

arpitgarg

from Mumbai, Maharashtra

The message when email bouced off irctc server.

This is the mail system at host sehdev.irctc.co.in.

I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to <postmaster>

If you do so, please include this problem report. You can
delete your own text from the attached returned message.

The mail system

<[protected]@irctc.co.in> (expanded from <[protected]@irctc.co.in>):

Final-Recipient: rfc822; [protected]@irctc.co.in
Original-Recipient: rfc822;[protected]@irctc.co.in
Action: failed
Status: 5.2.2
Diagnostic-Code: x-unix; input/output error

[protected] Forwarded message[protected]
XXXXXXXXXXXXXX
To: [protected]@irctc.co.in, [protected]@irctc.co.in, [protected]@irctc.co.in
Cc: [protected]@railnet.gov.in, [protected]@rb.railnet.gov.in, [protected]@rb.railnet.gov.in, [protected]@rb.railnet.gov.in, [protected]@cr.railnet.gov.in, [protected]@rb.railnet.gov.in
Date: Mon, 18 Aug 2014 21:27:28 +0530
Subject: Re: Re: Email From IRCTC: reopen case, tdr amount less IRCTC #45322
Hi,

Its been 10 days. I havent recieved any update till date. Please care to refund my money.

Thanks and Regards