[Resolved]  Irctc — Non Refund of Amount

I was scheduled to travel on 16th August and the train was delayed for more than 8 hrs so I chose not to travel. I filed the tdr on 22nd August as I was continuously travelling. Now IRCTC says that the TDR cannot be processed due to delay in filing TDR. The PNR No is [protected]. I have following question:- When a person is travelling then how they can file the TDR? Who is responsible for the delay in train? Where does the money goes which are basically generated through cheating the customer?
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Aug 14, 2020
Complaint marked as Resolved 
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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PNRNo.[protected] Train no.18519 LTT Expess date of journey 13-10-14 name of the passenger saiprakash . the train was cancelled due to cyclone of HUDHUD .So kindly refund the amount at an early date .thanking you sir.
R/SIR, I HAD BOOKED E-TICKET FOR JOURNEY ON 30/05/2015 FROM ALLAHABAD TO AHAMDABAD AND ALLAHABAD TO RATLAM . AMOUNT Rs.4132.47 AND Rs.922.47 TOTAL AMOUNT Rs. 5054.94 HAD PAID THROUGH NET BANKING OF SBI WHEN BOOKED . TRAIN CANCELLED ON ABOVE DATE BUT PAIN AMOUNT Rs 5054.94 NOT YET REFUNDED IN MY ACCOUNT . PLEASE CHECK THE STATUS AND REFUND THE SAME IMMEDIATLY.

THANKING YOU.
we hope that service provider should be provide better service ..

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