Indian Railway Catering & Tourism Corporation [IRCTC]

Irctc — Non refund of cancellation of confirmed tatkal ticket

dharmendra 123

from Delhi, Delhi

Address:

Bokaro, Jharkhand

Hello
I have booked the tatkal ticket from bksc to njp wrongly with pnr no
[protected] on 07-jul-2015 in train no 15661. As i have read in news paper that cancellation of confirmed tatkal ticket will got a refund of 50% amount w.E.F. 01/07/2015.But after reservation, i cancelled immediately that tricket has shown that there is noi refund amount vide transaction no [protected] on 11:44:13 hrs. Kindly refund the amount in my account
[protected][protected]
Dharmendra kumar([protected])

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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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Comments

tvnrk

I agree. They advertised in all news channels, newspapers, websites that they will refund 50% against cancellation of confirmed tatkal tickets from July 1st, 2015 but now when I call to 139, they say that still this new rule is not implemented yet and said NO amount will be refunded.

We planned to book a tatkal tkt from Varanasi to Vijayawada but since booking was over, so we planned for a break journey and booked a tatkal tkt from Varanasi to Bhubaneswar and(3hr45mins time gap is there btw 2 trains) Bhuvaneswar to Vijayawada where it got confirmed. Now, Varanasi to Bhuvaneswar train delayed by 7.5 hrs which resulted in cancellation of 2nd train Bhuvaneswar to Vijayawada and thus no amount is refunded. This is fully cheating from IRTCTC/Govt. when train comes late and we are losing all the amount for cancellation without travelling. Please refund the amount. File a case on IRCTC..