[Resolved]  Irctc — non refund of TDR for ticket i haven't used

Address:

New Delhi, Delhi

I have filed TDR for 3Tier AC ticket for ticket dated 13 Feb 2014 1 day before actual departure, i didn't traveled on 13/02/2014 with PNR no [protected] on Train no 12443,

But IRCTC send me mail "With Reference to your PNR No:[protected], we regret to inform you that refund is not admissible as informed by Railways through their letter no : CNR190214V59231 and the reason being : 'As per chart, passenger has travelled' "
this is complete lie and mafia elements in IRCTC with TT sold ticket to any other person

you can see my IRCTC Booking history that i have traveled on 16/02/2014 in Train number 02815 with PNR no [protected].

How can it be possible that i traveled on 13/02/2014 and after 3 days on 16/02/2014 from Gaya to New Delhi.

Please check it properly, otherwise i will file case in consumer court.