Irctc — Poor Services

Address:	New Delhi, Delhi
Website:	IRCTC

Hi, tried to do tatkal ticket at 11AM on 30/09/2015 in Pushak from Bhopal to Lucknow, I filled details on IRCTC web with 2 minutes once I clicked on payment processing my money has been deducted, now there is no record where the money is and where is my ticket. then I rang irctc customer services. they said, your transaction was failed and they are refunding money after deduction of services charges plus cancellation. I need my full money back as you havn't provided any services neither I requested to cancel my ticket. pathetic services. My transaction no is [protected].