Irctc — Railway Crossing Guard

Address:

Kapurthala, Punjab

I would like to file a complaint regarding a railway crossing guard that is very rude and likes to close the railway crossing as he wishes. At times he closes the crossing 1 hour ahead of the train's arrival. I atempted to discuss this with him today[protected] and he responded with a very rude reply saying that he can open or close the crossing as he wishes and if I don't like it then I can write it in the complaint book but thats not going to work either. He further stated that he will still continue to do as he wishes. I do not belive that this a proper way to talk to a tax payer who is paying his salary. As I noticed the surrounding crossings, they were all open execpt for this one. When I asked for the complaint book then he told me to get out of the car and cross the closed crossing and step inside his foul smelling shack and fill out the the complaint book. I told him that I cannot cross over as it has been shut down by him, he responded that is not his problem. Therefore I opted to complain here. I hope the apporiate action will be taken against him. This happened on[protected] at aprox 3:00pm at the crossing located at Rasulpur Brahamana village in Kapurthala district, Kapurthala, Punjab, 144601. My name is Tejpaul Singh located in the above mentioned village.