Irctc — Refund not provided

Address:Ernakulam, Kerala

Since long I have been suspicious about the surety of refund from IRCTC on train ticket booked through their web or mobile interfaces upon cancellation. I made a check this time and found that some kind of a fraud exists. Usually we do not check our accounts about the movement of meager amounts. Here I noticed that though the refund status on their website is flagged as REFUNDED with a date, actual refund is not taking place. My bank, AXIS do not give SMS alert on IRCTC refunds. I don't know why such an exception. More people should check their refund status and actual situation in their accounts to clarify this. I am posting captures of my netbanking screen and IRCTC account screen, matching which are self explaining.
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