Irctc — Refund of air ticket fare for not performing the journey with booked ticket - reg.

Address:

Raipur, Chhattisgarh

My friend Shri ASSRamarao for whom i have booked air ticket with transaction id [protected] and PNR FRINCS from Raipur to Gauwahati in JET Airways journey commenced on 23.04.2015 from my IRCTC registration. While processing the payment by the merchant site due to some technical snag the computer was hanged and i did not get any ticket for him. second time when i have accessed IRCTC to get the ticket, though it was prompted that ticket was generated with same name for the same destination and date i could not pay attention and i have subsequently booked ticket through our collegue IRCTC registration making payment through my HDFC debit card no [protected].accordingly my friend Mr.ASSRamarao travelled with ticket with transaction id[protected] pnr DSZNIL from raipur to gauwahati on 23.04.2015.When enquired at the Jet Airways counter it was told that other ticket with which journey is not performed will automatically get cancelled and claim the refund from IRCTC. therefore i would like to prefer claim of refund of Rs.16924/- with IRCTC. kindly settle the claim at the earliest and arrange to remit the amount to bank account.