Indian Railway Catering & Tourism Corporation [IRCTC]

[Resolved] Irctc — Refund of eticket

Bharatrathi15

from Bengaluru, Karnataka

Address:

Kolkata, West Bengal

Pnr: [protected] Train no 12307 Journey date:[protected] No of passengers: 4 Quota: premium tatkal Booking id: [protected] The train got canceled and we were informed at the station's customer desk that the amount would get refunded on its own as it was an eticket. After 2 days we got a message from irctc asking us to cancel it manually to get the refund. Canceling it after journey date was not possible and did not refund the complete amount of the new ticket.

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Complaint marked as Resolved

Refund initiated immediately. Good service. Happy now. A very polite email was dropped to me by the company. They said refund has been done.

Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

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Comments

mukund parekh

from Mumbai, Maharashtra

p n r no [protected], dated 27/08/2015. Train no 12972 was partly cenacle between bhavnagar and ahmedabad. stil i have not recieved refund. i am senior citizen, i cant run hear and their.

acording to new rule frfund will genereted automatic. plese du positive

thanking you