Dear Sir,
I cancelled one of my ticket PNR No-ZUGXHW, Transaction ID-[protected], and Ticket No[protected] which was two way ticket of amount 47, 958 (Base fare 37730 +Tax 10228). The air lines told me that he refunded 160 USD to you for this cancellation. Before cancellation you informed me that about 11000 will be refunded. After 3 weeks you called at my indian no and told only 2500 will be refunded. To day I received a reply of my mail about refund value saying there is no refund amount. I want to know what exact means of your no show ticket and why you changing your word day to day. Is this a right way to cheat customer? Please send me my detail of cancellation and refundable value.
Thanks
Abdul Daiyan
Mob No- +[protected]
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Aug 14, 2020
Complaint marked as Resolved
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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