[Resolved]  Irctc — refund of tatkal ticket due to train being very late

Address:

New Delhi, Delhi

The details of the ticket for which refund is needed is given below. The ticket was confirmed in tatkal . Although confirmed tatkal ticket is not cancelled, but there is a clause in the railway rules that if the train is late by more than 3 hours, money is refunded. For your information I cancelled the ticket only after knowing from your site that the train was 7 hours late from the starting station itself, afterwards during its journey it was more than 10 hours late. Pls. don't give me excuses that the tag of cancellation was not attached etc., etc. because once your NETS site was showing more than 7 hours late, it was not my duty to attach the tag . Then there is no information mentioned in the railway documents about these tags, etc. and also no prior information is given about the train being late. It is very sad that first the railways causes so much of inconvenience without being concerned about the wastage of time of the passenger and secondly takes away undue money also. So, pls. refund the money. Transaction ID: [protected] PNR No: [protected] Train No./ Train Name 12303 / POORVA EXPRESS Date of Journey: 24-Oct-2014 Date Of Boarding: 24-Oct-2014 Class: SECOND AC (2A) From: ALLAHABAD JN (ALD) To: NEW DELHI (NDLS) Boarding: ALLAHABAD JN (ALD) Resv Upto: NEW DELHI (NDLS) Quota: TATKAL (CK) Date of Cancellation: 24-Oct-2014 09:50:03 HRS Ticket Type: E-Ticket Cancellation ID: [protected] Passenger Details SNoNameAgeGenderStatusCancellation Date1shashank33MaleCancelled24-Oct-2014 09:50:03 HRS