Irctc — Regarding refunding of Money

Address:New Delhi, Delhi

I have booked my seat in Garibrath Exp.-12910 for the journey dated[protected] PNR No. [protected] from Nizammudin station to Mumbai Borivali.. But on reaching at the station we came to know about the cancellation of train by itself Indian Railways..Unfortunately i did not able to Cancelled my ticket and after proceeding the same after few days they rejected to refund my money..Its not about the one ticket.It is about 5 ticket which cost me around 4350/-. So its my humble request to Please refund my money.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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Dear Sir/Madam

> Because of Train cancellation by Indian Railway without prior
> intimation to authorized passenger, the passenger got stuck in between
> period and unfortunate TDS has not filed within 72 Hours
>
> I am following the matter with IRCTC and our principal Agent -Multilink from
> last 7 days but no satisfactory response vide ref no.#ML0022989, user
> id mlnk1249, This is very surprising how it can be rejected when
> Train cancelled by Railway Dept. and hesitating to refund the amount
> to our passenger
>
> In the view of genuiness please file TDS on our behalf refund Rs.6640/-
>
> Details
> PNR No: [protected]
> Dtd:23/06/2015
> Train Type: Durono Mail/ 3AC
> Name:
> 1) Kavita F 28
> 2) Anil m 33
> 3)Vaibhav m 9
> 4) Shraddha f6

Is it justified wherein if I have not claimed within 72 hrs then IRCTC/Railway will lapse our refund
' YE KAHA KA NYAY HAI JAB 72 GHNATE ME AAP APNA PAISA CLAIM NAHI KARENGE TO IRCTC/RAILWAY DEPT AAPKA PAISA KHA JAYNEGE" VO BHI UNKI TARAF SE TRAIN CANCELL HOTI HAI TI UNKI RESPONSIBILITY BANTI HAI KI PASSENEGER KA PAISA USKA PURA PAISA REFUND KAR DE

REGDS
ANIL

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