Irctc — RUDE BEHAVIOUR AGAINST LADIES

Address:

Agra, Uttar Pradesh

We were on a trip to Golden Temple. I was with my friend ( girl ) and her mother. While returning back to Mumbai on 20.02.2015, we were having TATKAL ticket, the ticket agent booked the ticket on my friend name instead of her mother name . While I & her mother were carrying the valid original ID proof, she was not having any ID. On the way, a ticket checker was checking and told us that the main name on the chart should carry the ID proof. When we told HIM that she doesnt have her ID and instead her mother is there who has ORIGINAL ID proof, he told that it s not valid and told us to get down otherwise he will called the RPF. He was continoulsy threatening us with the name of the RPF or we should pay the ticket fare + penalty. When we showed them the electronic ID proof, he told us that its not valid and started yelling us as we are terrorist or we were travelling withour ticket. As I was with 2 women, i have to pay the ticekt fare + penalty( i.e.Rs.1255 *3 = Rs.3765/- ). We told him to show us the division of the penalty, he again started threatening us with the name of the RPF. So i request you to clear me in this matter. I even have his LICENSE NUMBER . Can i complain against him in the railway or what should i do Thnaks, Hemant Thakur ( [protected])