Irctc — Rude staff behavior

Address:

Mumbai City, Maharashtra

This happened at Bandra station enquiry counter number9. 21 September 2014 at about 11am. Instead of giving help the person was more interested in making fun of the mistake that we made while booking ticket. He even said "Ab tum bhukto hum kuch nahin karnge ". When we objected he started raising his voice and kept fighfighting until we left the counter. I was surprised by this rude behaviror