Irctc — Tatkal Quota Booking Issue

Address:

Bharuch, Gujarat

Dear Sir/Madam, This is Nikhil Mehta from Gujarat. My Username is " nbmehta29 " for IRCTC login. I had booked tatkal ticket for two times. details of the same is below. Sr. No. PNR Number Train No From To Date of Journey Reservation Status Date of Booking 1 [protected] 19131 BH BHUJ 29-Jan-15 Booked 28-Jan-15 2 [protected] 19006 DWK BH 26-Jan-15 WL Cancellation 25-Jan-15 When I used to booked tatkal ticket at 10:00 am, it shows full availability. On the basis of the availability, I started to fill up the form for booking & proceed for payment. While ticket generated at 10:04 am, it shows WL38/39 & WL40 respectively for both ticket. How tatkal booked ticket is in waiting list within 4 minutes. There must be some black market of tatkal quota booking for an agent. This is totally cheating with customer. Because of this kind of activities, customer has to suffer lots such as money waste for cancellation, service charge of IRCTC (Rs. 11.24/-), Bank transaction charges, & most important customer has to waste their precious time. Kindly provide the procedure how the tatkal booking has been done by IRCTC. Thanks & Regards, Nikhil Mehta CMA, CS(F), LLB(Sp.), LLB(Gen.), M.Com. Mo. [protected]