Irctc — Tatkal ticket booking online

Address:Sambalpur, Odisha

Dear Sir/Madam It has become impossible for a common man like me to book Tatkal tickets online. I could never book a single Tatkal ticket online (Especially AC tickets) on my last 20 - 25 attempts. I am using a 3G internet connection. So I am sure that it is not happening due to slow bandwidth. The following things happen when I try to book a tatkal ticket online at 10 am. 1) The Login Captcha becomes more tough from 10 am to 11 am. 2) It takes about 3 - 5 minutes to load a new page. Sometimes it just kicks me out instead of loading a new page. 3) The sites becomes unreachable when I opt for Tatkal. It becomes reachable the next moment when I opt for Regular Ticket (Not Tatkal). This is just ridiculous. 4) E-wallet is not allowed just when it is mostly needed. I cannot use E-wallet from 10 am to 11 am. Due to this, I have to leave the IRCTC website for final payment (I don't have a credit card) and after payment it does not return to IRCTC site most of the time. Consequently, I have to wait a week or more for the refund in spite of not being able to book a ticket.
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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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