Indian Railway Catering & Tourism Corporation [IRCTC]

Irctc — TDR filed against PNR [protected]

Sandeep Jay Mishra

Address:	Raipur, Chhattisgarh, 461661
Website:	irctc.co.in

Hello I have booked 3 tickets under PNR [protected] for the 12th Oct 2016 (Raipur-SGP).
The train was running 4-5 hours late due to some track maintenance issue and same was confirmed by station master.
My family decided not to travel.
Charting was done so I was unable to cancel the ticket, however after filing the TDR the IRCTC team is asking me to courier the Original TTE certificate/GC/EFT issued against the PNR number.
I wanted to know how can someone pick the proof without going station and your people don't even provide the same.
Please don't harass the consumers and treat them well.
Look into this issue asap please.
Common man's money is so important and it comes after really hard work.

I am avaialble at +91-[protected] or you can mail me at [protected]@gmail.com

Regards,
Sandeep Mishra

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Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.

Dec 08, 2016

Updated by Sandeep Jay Mishra After filing the complaint I got a call from +91-[protected] and the person introduced him from IRCTC refund department.

He asked me the respective information after asking for Email ID he asked me for Google account verification code and moving forward he changed my password.
Later he asked me for CVV or last 4 digits of Debit card number.

This portal has something wrong.
Soon will launch a cyber complaint against it.
Please be aware from such frauds.