Irctc — TDR filed but amount not received

Address:

Mumbai City, Maharashtra

Dear Sir, I filled the TDR for my Train No./Name: 01091 / CSTM MAO SPL. . My train was late by more than 10 hrs. So I didn't travelled. Below are the details for your reference Transaction ID: [protected] PNR No: [protected] Train No./Name: 01091 / CSTM MAO SPL Date of Journey: 09-Feb-2015 Date Of Boarding: 09-Feb-2015 Class: THIRD AC (3A) From: MUMBAI CST (CSTM) To: MADGAON (MAO) Boarding: MUMBAI CST (CSTM) Resv Upto: MADGAON (MAO) Quota: TATKAL (CK) Ticket Type: E-Ticket Payment Option: CITI BankTicket Charge: 4080.0 Service Charge: 22.47 Total: 4102.47 The amount is not refunded. and the current status is - CR Registration Request you to please look into this matter and kindly initiate my refund. Thank you.