Irctc — The tatkal cancellation charges not refunded for waiting list e-tickets

Address:

Chennai, Tamil Nadu

Dear Sir/Madam, The ticket dated[protected] was a tatkal ticket for three members. Of these three waiting list ticket, one of the ticket got confirmed and other two were still in waiting list. As it was a tatkal waiting list ticket, we believed it would be refunded and we don't want to lose money cancelling the e-ticket. Now they are asking for a certificate from TTR and TDR filling within 72 hours. But this is really horrible for a waiting list ticket and a traveler not travelled. Kindly find the details of the ticket status and do the needful in this regard. Expecting a ethical treatment on the issue. The mail communication is given below. reshmi r Aug 16 (2 days ago) to etickets, ticketadmin Hi I have booked a Tatkal ticket on 08-Aug-2015 for three Adults from Palakkad (PGT) to Chennai (MAS) all of which went to waiting list ( CKWL). In that waiting list ticket we got confirmed for only one person and the remaining two was in CKWL till the chart prepared and we were expecting the refund for other two persons which was not yet happened till now. Please do the needful as its tatkal ticket we expected to refund automatically but which doesn’t happened. Ticket Details Transaction ID :[protected] PNR No. : [protected] Train No. & Name :12602 / CHENNAI MAIL Date of Booking : 08-Aug-2015 Class : SLEEPER CLASS Quota : TATKAL Date of Journey : 09-Aug-2015 From : PGT To : MAS Boarding At : PGT Date Of Boarding : 09-Aug-2015 Reservation Upto : MAS Passenger Details Sl. No. Name Age Gender Status Coach Seat / Berth / WL No 1 RADHAKRISHNAN TK 59 Male CKWL 8 2 RANGIT TR 28 Male CKWL 9 3 REMANI 54 Female CKWL 10 etickets Aug 16 (2 days ago) to me Dear Customer, In case of E-Ticket Issued more then one passenger, some passengers have confirmed reservation and others are on RAC or Waitlist (Party partially travelled) A CERTIFICATE HAS TO BE OBTAINED FROM THE TTE to that effect and online TDR shall have to be filed within seventy two(72) hours after actual arrival of the train at passenger’s destination indicating the details of the certificate issued. The certificate shall be sent to Group General Manager/IT, Indian Railway Catering and Tourism Corporation Ltd., Internet Ticketing Centre, IRCA Building, State Entry Road, New Delhi - 110055, Internet Ticketing Centre IRCTC, IRCA Building, State Entry Road, New Delhi-110055 Thanks & Regards Shehnaz Bano Executive/etickets/IRCTC [protected]@irctc.co.in www.irctc.co.in "HAPPY INDEPENDENCE DAY!"