Irctc — Unable to find Station in Boarding Point - eticket

Address:

Mumbai City, Maharashtra

Hello All, I have to book a ticket from HOSUR(HSRA) to Thane(TNA) in Train 11014 (LTT Coimbatore Express) However, my boarding station is GOOTY(GY) . I am unable to find this station alone in the list of Boarding points. All other stations are available.. This is happening for other trains as well.. I need to book this way, as the tickets are available from the source/originating station.. Could you please resolve this issue at the earliest ! Tried reaching customer care numbers, but no use. They do not even pick up the phone. On talking to customer care at 139, they asked to contact IRCTC only as they find any issue at their end.