[Resolved]  Irechargeonline.com — Failed recharge against payment made on 25.4.2016

Address:Bangalore, Karnataka
Website:www.irechargeonline.com

I have submitted complaints through this portal about failure of recharge but regret not to have your response and action as desired. please take immediate action and either arrange recharge or refund of the amount.

Date recharge requested 25.4.2016

Amount Rs 100.00

Transaction I D X83V0890441WWQQX5158

Mobile Service provider TATA DOCOMO

H K Sahai
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Jun 20, 2016
Complaint marked as Resolved 
iRechargeOnline.com customer support has been notified about the posted complaint.
Verified Support
May 20, 2016
iRechargeOnline.com Customer Care's response
Dear Valued Customer,

Please file for a refund request by visiting: http://bit.ly/iro-refund

iRechargeOnline Support
Complaint comments 

Comments

Dear Customer,

Kindly provide us with your 10 Digit Tata Docomo number, your alternate contact number and email ID so that we can get in touch with you.

Thanks and regards,
Customer Care
Tata Docomo.
Dear Customer,

Since we have not received any details from your end, we assume that your issue has been resolved. In future, should you require any assistance, we request you to call Tata Docomo helpline on[protected] or visit the live chat link: http://c1web1.saas.talismaonline.com/chatc1/tatadocomo.html Alternatively you can mail us your concern at [protected]@tatadocomo.com.

Thanks and regards
Customer Care
Tata Docomo

Recharge problem

Hi sir i had recharge my mobile tatadocomo at 499 rps last 12:05:16 evg 5:40 pm in online payment of state bank of hyderabad our money debit 499 but recharge failed so pls refund our money with our bank account i font know e wallet our transaction id is MZWUFR66319D352NQ5X7

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