ITC — Fungus in sealed packed pie

Address:

Allahabad, Uttar Pradesh

Hello, I am from Allahabad U.P. bought yumfills whoopie pie from VISHAL MEGA MART ALLAHABAD, U.P. on 31/08/2015 at 20:10:55 as per mentioned in Vishal mega mart customer invoice. When I brought the pie at home and unwrapped it to eat, It was all fungus which I can see on it. When I tried to mail all this to company the mail mentioned on the pie box was not good to receive any mails, tried to contact customer care so got ITC hotels toll free number only, when asked them any mail id they asked me the issue and after that said will arrange a call. When next day again called on the Toll free number they misbehaved and said do whatever you can, called on Kolkata office number the lady who picked up said office is closed and did not even hear anything and hanged my call. Its around 20 hours now and still did not get any solution of my problemThis was a great shock on my faith over sunfeast. Please take this matter urgent as it is a concern of public health in general Please find the photos attached of the fungus pie and receipt of vishal mega mart. Hello, I am from Allahabad U.P. bought yumfills whoopie pie from VISHAL MEGA MART ALLAHABAD, U.P. on 31/08/2015 at 20:10:55 as per mentioned in Vishal mega mart customer invoice. When I brought the pie at home and unwrapped it to eat, It was all fungus which I can see on it. This was a great shock on my faith over sunfeast. Please take this matter urgent as it is a concern of public health in general The photos size are quite large so cannot send, if you can give any mail id for the same I can send the spoiled pie pictures. REGARDS SAVITRI [protected]